Sumit Sardar

•Conducted requirement gathering & analysis sessions with cross-functional stakeholders, resulting in identification of key process inefficiencies and potential for automation by leveraging business analysis knowledge areas. Developed detailed recommendations for process improvements, delivering time savings of 30% and reducing manual errors by 25% in business processes.

•Spearheaded stakeholder communication and requirements gathering, resulting in effective resolution of communication challenges, thereby ensuring a hassle-free software development lifecycle 95%.
•Prepared and conducted technical documents, test plans, and UAT oversight, leading to a 20% decrease in customer service response time and a 15% increase in customer satisfaction scores.

•Identified and evaluated 12 potential clients in retail and healthcare, resulting in 5 new partnerships and exceeding monthly revenue targets by 18%. As a result, the company explored Wi-Fi analytics for retail stores.
•Developed and executed marketing campaigns for healthcare and IT services, resulting in a 20% increase in lead generation and a 15% growth in business performance, client acquis