At CoverGo, I define quality strategy and quality gates for health-insurance platforms serving insurers across APAC. My work covers policy administration, claims, billing, renewals, endorsements, and customer servicing.
I lead and mentor QA engineers across multiple APAC countries, and I built an AI agent to audit QA work. I also use Claude Code and MCP for AI-led testing, including test-case generation and self-healing test maintenance.
At CoverGo, I built a UI automation framework adopted by multiple projects and automated sanity and regression suites, reducing manual effort. I embedded quality checks into CI/CD and reduced delivery cost by 30%.
Earlier, I automated web and mobile testing for Mailchimp at RootNext Solutions and contributed to quality assurance for eHospital/mHealth apps and DigiSIS at Friendship NGO. I’m ISTQB-certified and hold M.Sc. and B.Sc. degrees in Mathematics.

