Sukhdeep Kaur

I’m a business diploma graduate with a strong foundation in operations management and logistics, and I bring a “dispatch training” background to every coordination task. I’m certified in dispatch training and I enjoy turning planning into measurable outcomes.

From 2020–2025, I worked as a Manager, focusing on practical business performance: monitoring sales and operations management, keeping track of inventory, and placing orders with suppliers. I also developed and followed a budget to maximize the store’s profit.

I strengthened day-to-day execution through staff and vendor coordination, including setting staff work schedules, monitoring staff performance, and negotiating arrangements with suppliers for food and other supplies. I also handled paperwork related to taxes and wages and supported efficient operations.

Earlier, as a Customer Experience Associate at Walmart (2019–2021), I listened to customer complaints, provided information about products and services, and managed items on the sales floor while processing online orders. I also supported customer needs (including assisting disabled customers) and contributed to dispatch-style logistics such as understanding cross-border clearance, load booking and planning, cost-effective routing, carrier negotiation, and profitability analysis.