Sukhdeep Kaur
@sukhdeepkaur
Business operations and logistics manager focused on dispatch coordination and customer experience.
What I'm looking for
I’m a business diploma graduate with a strong foundation in operations management and logistics, and I bring a “dispatch training” background to every coordination task. I’m certified in dispatch training and I enjoy turning planning into measurable outcomes.
From 2020–2025, I worked as a Manager, focusing on practical business performance: monitoring sales and operations management, keeping track of inventory, and placing orders with suppliers. I also developed and followed a budget to maximize the store’s profit.
I strengthened day-to-day execution through staff and vendor coordination, including setting staff work schedules, monitoring staff performance, and negotiating arrangements with suppliers for food and other supplies. I also handled paperwork related to taxes and wages and supported efficient operations.
Earlier, as a Customer Experience Associate at Walmart (2019–2021), I listened to customer complaints, provided information about products and services, and managed items on the sales floor while processing online orders. I also supported customer needs (including assisting disabled customers) and contributed to dispatch-style logistics such as understanding cross-border clearance, load booking and planning, cost-effective routing, carrier negotiation, and profitability analysis.
Experience
Work history, roles, and key accomplishments
Manager
Chicken Chef
Jan 2020 - Jan 2025 (5 years)
Monitored sales and operations performance, managed inventory, and placed orders with suppliers. Developed and followed budgets to maximize store profit while scheduling staff, monitoring performance, and negotiating supplier arrangements for food and supplies.
Customer Experience Associate
Walmart Canada
Jan 2019 - Jan 2021 (2 years)
Resolved customer complaints and provided information about products and services while managing items on the sales floor and processing online orders. Assisted disabled customers and completed cash register entries.
Education
Degrees, certifications, and relevant coursework
Red River College
Diploma, Business Administration
Completed a diploma in Business Administration at Red River College in Winnipeg, Manitoba, Canada.
Paradise Public School
High School, High School
2016 - 2018
Attended Paradise Public School in Zira, Punjab, India from 2016 to 2018.
Availability
Location
Authorized to work in
Job categories
Skills
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