At HSBC, I oversaw Customer Due Diligence frameworks for APAC corporate clients and reviewed escalations from onboarding teams. I identified a high-risk politically exposed person with hidden beneficial ownership, supporting a defensible, risk-based onboarding rejection.
As Assistant Manager – India Portfolio | Fraud Investigation, I reviewed 1,500 fraud investigation cases in a year and helped reduce false positives by around 30%. I also worked with Line 1 operational leadership to refine triage frameworks, reducing investigation turnaround from 9 to 5 days.
Earlier at HSBC, I authored the Client Exit & Sanctions Offboarding Guide (APAC), standardizing processes across 7 markets. In that role, I also handled high-risk jurisdiction exits and incident management for fraud and KYC breaches.
For my AUSTRAC Risk-Based Framework Simulation project, I used data analysis and Neo4j graph tools to examine mock corporate accounts, map business structures, and flag potential shell companies. I developed an interactive tracking dashboard that cut false-positive alerts by 35% and drafted a mock Suspicious Matter Report aligned with AUSTRAC guidelines.
