I’m looking for a role where I can own complex problems end-to-end, make meaningful product decisions, and be accountable for outcomes. I do my best work in environments built on trust, autonomy, and flexibility; a place where people are empowered to manage their time, decisions, and output. I'm open to relocating with assistance.
Looking for a job
Suhita Ghatak
@suhitaghatak
I'm a system thinker who turns ambiguous briefs into scalable product solutions.
IndiaWhat I'm looking for
I build functional, user-centric product experiences for complex global risk, compliance, data and privacy domains, with +10 of experience working across the content and product space.
Over the past 3+ years at PayPal, I’ve focused on simplifying complex risk and compliance experiences, understanding user and business needs, and building scalable frameworks and content systems that improve product UX and drive business KPIs.
What excites me most is owning complex problems end to end, understanding the current system realities, identifying user and business needs, defining how the experience should work, and working with cross-functional teams to turn those insights into scalable product solutions.
As a UX advocate, I’ve establish processes that bring content and user experience into product conversations early: when teams are asking, “How do we solve this problem?” rather than simply, “How do we communicate the solution?”
I’m now looking to bring this product-thinking, systems mindset, and deep understanding of users and complex domains into a Product Management role, where I can take greater ownership of problems, product decisions, and outcomes.
Experience
Work history, roles, and key accomplishments
Designed and scaled a framework to handle negative experiences across Venmo and PayPal’s self-service platforms to improve account unblock rate for users from 3 to 20%, and reduce unblock request initiation time by 50% respectively.
Content strategy: Understanding business goals, identifying content pillars, and monitoring content performance for achieving desired goals such as MQLs. Conceptualizing creative campaigns that are in sync with the business goals and aligned with the target audience to drive leads. Building content requirements of sales and marketing campaigns.
Content Writer (Manager)
Texala India Pvt. Ltd.
Aug 2019 - Mar 2020 (7 months)
Improved CTR by 10% for the primary call-to-action on the website
- Drove research, cross-functional collaboration to revamp the website UX for the client.
- Redesigned the brand website and other communications channels to generate business leads
Advocated creative writing to drive ad CTR and Impressions
Content Writer
ad global 360
Jul 2016 - Jul 2017 (1 year)
SEO Content Writer for B2B and B2C clients
Content Writer
QA Infotech
Mar 2016 - Jul 2016 (4 months)
Writing blog and articles for the brand, and working on brand products to design experiences and write content
Education
Degrees, certifications, and relevant coursework
Vishveshwarya Group of Institutes
B.Tech, Electrical and Electronics Engineering
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
IndiaAuthorized to work in
Salary expectations
3500k+ INR
Social media
Job categories
Interested in hiring Suhita?
You can contact Suhita and 90k+ other talented remote workers on Himalayas.
Message SuhitaGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
