Stephanie Mullen

I've coordinated remote triage, care plans, and discharge logistics at Voice Exchange for 20+ patients per shift, supporting seamless transitions of care and continuity across settings.

I conduct clinical assessments, medication reconciliation, care-gap identification, and escalation for higher levels of care. Using Keona, Epic, Brigg’s Protocols, and WebAgent, I maintain accurate, HIPAA-compliant documentation while educating patients and families on disease management and post-discharge self-care.

Across travel emergency department assignments, I've managed complex cases in fast-paced environments, prioritized medical needs, and coordinated home health, durable medical equipment, and follow-up care for safe discharges.

At Witham Hospital, I served as Clinical Director, Charge RN, and CCU RN in a high-acuity setting. I work closely with physicians, social workers, therapists, patients, and families to align treatment goals, advocate for personalized care, and improve patient outcomes.