I've supported veterinary hospitals including Animal Care Center, VCA Douglas County Animal Hospital, and Michigan State University Veterinary Teaching Hospital, providing hands-on patient care across examinations, nursing, anesthesia, surgery, dentistry, laboratory procedures, and radiology.
At Animal Care Center, I used Infinity practice management software, VetPACS digital radiology, Sound-Eklin, Clarius Ultrasound, SanaWave, and laser and blue-light therapy tools. I also communicated clearly with clients about their pets' health and maintained equipment and inventory.
At DISH Network, I managed IT operations and infrastructure projects from conception through deployment. I developed project plans and schedules, managed project scope, deliverables, timelines, costs, resources, and methodology compliance audits.
I've also supported DISH employees worldwide through the IT Service Desk, documenting, prioritizing, resolving, and escalating hardware, software, networking, and other technology issues. My work combines clinical care, operational coordination, and clear communication with clients, users, and project stakeholders.
