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Stephanie Flores

@stephanieflores

HR Business Partner & Employee Relations leader with nearly 20 yrs at Comcast & Netflix. I advise leaders on talent, org design & complex ER matters.

United States
Message

I’m an HR Business Partner and Employee Relations leader with nearly 20 years of experience, including 17 years at Comcast and, most recently, Netflix. I partner with product, engineering, and operations leaders on the people decisions that shape their teams: talent, performance, org design, and how to handle complex, sensitive situations well.

At Netflix, I supported six client groups in under a year, guiding leaders through compensation, promotion, and 360 feedback cycles and coaching new managers through their first 90 days. I also helped maintain an internal talent assessment tool using AI tools like Claude, helping leaders spot critical roles, key talent, and gaps in bench strength.

At Comcast, I grew through eight roles, from HR Specialist to Senior Manager of Employee Relations. I personally led 20–30 escalated investigations a year, served as the daily escalation advisor to a team of investigators, and adjudicated 100+ background check cases a year as lead compliance partner. As a Senior HRBP to a 500-person engineering organization, I facilitated leadership training and Insights Discovery workshops and helped build a sponsorship program for top talent. Earlier, I was the launch-team HR partner for Xfinity Mobile across five cities and reduced leave days by 20% as a Leave of Absence Consultant.

Leaders, HR teams, and Legal trust me for sound judgment and practical guidance. I am based in Philadelphia, open to remote and hybrid roles.

Experience

Work history, roles, and key accomplishments

Comcast logoCO

HR Generalist, Xfinity Mobile

Jan 2017 - Jul 2018 (1 year 6 months)

Launch-team HR partner for the new Xfinity Mobile line of business, supporting headquarters and frontline employees in 5 cities. Investigated employee complaints and supported mass hiring and new hire orientation.

Comcast logoCO

Employee Relations Coordinator

Jan 2015 - Dec 2016 (1 year 11 months)

Managed Comcast Solutions, the early dispute resolution program, from claim review through settlement agreements and mediation scheduling. Conducted investigations and wrote investigative reports.

SAP logoSA

Human Resources Specialist

Jan 2008 - Dec 2008 (11 months)

Served as Human Resources Specialist at SAP in 2008.

Education

Degrees, certifications, and relevant coursework

West Chester University of Pennsylvania logoWP

West Chester University of Pennsylvania

Bachelor of Arts, Communication Studies

Bachelor of Arts in Communication Studies with a focus on Psychology.

Tech stack

Software and tools used professionally

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