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Stephanie Duchin

@stephanieduchin

Hello, Your success is my success! (This field has an error. Please read bio for intro.)

United States

What I'm looking for

I seek a remote coordinator or support role where I can build relationships with your customers to deliver on your promise. I’m interested in learning a CRM!

My skills complement big thinkers and technical people. I fill gaps in details, planning and communication because I enjoy bringing together different people to accomplish a goal.

I once solved a problem quickly for a doctor who was aggravated that he was getting the run around at the hospital where I worked. He said, “Stephanie, you GSD.” After he explained to me what that meant, I breathed a sigh of relief and proudly realized it was true. I can be relentless (in a good way) because I empathize people who want their problems solved.

Smoothing over rough edges is my jam. A VP at the same former job said I was a great buffer. While not necessarily the most flattering comment, she was a bull in a china shop, so I counted that as a win.

Speaking of a china shop, my first real job was in sales in the Gift Galleries (crystal and china) at Neiman Marcus. I applied those same excellent customer-service skills throughout my career, winding up in health care, where all patients deserve nothing less than the best.

Life has thrown me some curveballs and it is time for a change! Whatever your industry, I will pay attention to the details and treat your customers like gold. As for my listening ability, I have had a cartoon of Lucy from Peanuts offering advice, taped to my door twice in my life.

Please see attached resume for more of the standard experience fare.

Experience

Work history, roles, and key accomplishments

TA

Volunteer Co-chair, Welcome Circle

Temple B'nai Abraham

Apr 2023 - Jan 2024 (9 months)

Co-led a volunteer committee to resettle a family of seven refugees from Afghanistan, focusing on housing, health care, and budget management. Successfully secured housing within six months and coordinated with local agencies to provide necessary support and mentorship.

MP

Project Manager

Mass General Brigham Community Physicians

May 2018 - Oct 2021 (3 years 5 months)

Managed ambulatory strategy work plans and cross-functional onboarding for new practices. Oversaw a $3M grant application process and collaborated with marketing agencies for brand alignment and digital campaigns. Supported COVID-19 communications for a network of physicians.

SC

Manager, Business Development and Physician Marketing

Salem Hospital (formerly North Shore Medical Center)

Jul 2007 - Mar 2017 (9 years 8 months)

Provided marketing orientation to new doctors and developed strategies to enhance practice growth. Collaborated with MGH for marketing outreach and organized physician social events to improve networking and referrals.

SC

Project Manager, Strategy and Planning Department

Salem Hospital (formerly North Shore Medical Center)

Jan 2003 - Jul 2007 (4 years 6 months)

Conducted research for physician staffing needs and managed user group meetings for campus renovations. Led outreach projects to improve physician relations and managed grant applications for funding.

Education

Degrees, certifications, and relevant coursework

CM

Clark University Graduate School of Management

Master of Business Administration, Marketing

CU

Clark University

Bachelor of Arts, Geography

Tech stack

Software and tools used professionally

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