
Stephanie Cyril
@stephaniecyril
I manage client cases, legal research, and regulated customer support operations.
What I'm looking for
I manage confidential client information and application progress as a Case Manager at Kirkendall Dwyer LLP, conducting structured consultations with individuals with disabilities and resolving documentation discrepancies.
I've supported customers across life insurance and banking at Specialty Life Insurance and Magnolia Bank, handling policies, claims, benefits, transactions, account services, and regulated records with empathy and professionalism.
My legal experience includes research, legal opinions, case summaries, document drafting, client interviews, and administrative support with Maxwell Opara & Associates, Transmission Company of Nigeria, and CC Ofulue & Co.
Experience
Work history, roles, and key accomplishments
Case Manager
Kirkendall Dwyer LLP
Oct 2025 - Present (11 months)
Conducted structured phone consultations with individuals with disabilities, demonstrating empathy and professional communication. Managed confidential client information and maintained organized case records to ensure successful benefit processing.
Customer Service Representative
Specialty Life Insurance
Jan 2023 - Dec 2025 (2 years 11 months)
Provided exceptional customer support for life insurance policies, claims, and benefits. Educated clients on policy coverage and maintained accurate records in compliance with company policies.
Law Extern
Maxwell Opara & Associates
Sep 2024 - Oct 2024 (1 month)
Conducted legal research and reviewed case files in preparation for litigation. Drafted legal documents and attended client interviews, compiling materials for supervisor review.
Customer Service Representative
Magnolia Bank
Jan 2021 - Dec 2023 (2 years 11 months)
Delivered professional customer support for banking inquiries, account services, and online banking. Resolved complaints and maintained accurate documentation in compliance with banking regulations.
National Youth Service Corps (NYSC)
Transmission Company of Nigeria
Nov 2022 - Nov 2023 (1 year)
Handled documentation of incoming and outgoing files and assisted the company secretary in preparing board meetings. Drafted and reviewed documents as needed.
Office Assistant
Transmission Company of Nigeria
Sep 2022 - Oct 2023 (1 year 1 month)
Assisted with administrative tasks for the Legal Department, including managing documentation and coordinating meetings. Provided support in legal research and document preparation.
Legal Intern
CC OFULUE & CO (GOLAN CHAMBERS)
Jan 2020 - Dec 2021 (1 year 11 months)
Assisted in legal research and document preparation, drafted legal correspondence, and coordinated communication with clients and court personnel. Participated in client meetings and case discussions.
Academic Tutor
Insight Academy
Jan 2017 - Dec 2017 (11 months)
Conducted lessons in English and Basic Science, developing and implementing lesson plans tailored to individual student needs. Provided academic support and assessed student progress.
Education
Degrees, certifications, and relevant coursework
Bingham University
Master of Laws, Law
Pursuing a Master of Laws (LLM) degree.
Nigerian Law School
Bachelor of Laws (BL), Law
2024 - 2025
Completed the Bar Professional Training Course (BL).
Bingham University
Bachelor of Laws, Law
2017 - 2022
Earned a Bachelor of Laws (LLB) degree.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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