Looking for a job

Stefano Franchi

@stefanofranchi

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Digital communication and content specialist at Comune di Torino who created social content and campaign materials.

Italy

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What I'm looking for

I’m looking for opportunities in digital communication and marketing.

At Comune di Torino, I wrote and optimized press releases and created and scheduled visual and written content for Facebook and Instagram.

I also developed posters and other graphic materials for city campaigns. My digital skills include SEO, analytics, visual design, and web editing.

At Zara, I supported customers and handled stock replenishment. I’m looking for opportunities in digital communication and marketing.

Experience

Work history, roles, and key accomplishments

Addetto Call Center

Covisian S.p.a.

Nov 2025 - Feb 2026 (3 months)

Managed telephone relationships with customers, handling reception, information delivery, and complaint management. Provided product knowledge and support based on customer needs.

Customer Service Complaint Management Product Knowledge Client Needs Analysis

Junior Communication & Digital Content Specialist Internship

Comune di Torino

Jun 2025 - Nov 2025 (5 months)

Drafted and optimized press releases for institutional information. Created and scheduled visual and textual content for social media channels, and developed graphic materials for city campaigns.

Press Releases Content Creation Social Media Management Graphic Design Facebook Instagram Copywriting

Addetto alle Vendite

Zara

Sep 2021 - Jan 2022 (4 months)

Managed warehouse and product replenishment, improving stock organization. Supported customers to enhance experience and sales dynamics, and used cash register and electronic payment systems.

Inventory Management Customer Service Point of Sale Electronic Payments