Stan User
@stanuser
Delivery and Program Manager who stabilizes software delivery, leads Agile teams, and aligns stakeholders to outcomes.
What I'm looking for
I’m a strategic Delivery and Program Manager with over 9 years of experience specializing in end-to-end software delivery for US-based clients. I focus on turning volatile delivery into predictable outcomes by tightening execution, dependencies, and communication.
In my current role at P2H (2017 – Present), I lead delivery for US-based clients and oversee cross-functional teams of 12+ engineers and QA specialists. I also scaled a dedicated 10-person delivery team—driving hiring, leadership selection (Team Lead/Deputy), and structural definition to achieve 4+ years of team stability.
I’m especially proud of stabilizing high-complexity projects with significant technical debt. By improving delivery predictability and long-term code maintainability, I’ve helped teams regain momentum while maintaining stakeholder trust.
Across delivery, account, and pre-sales work, I bridge technical execution and business objectives. I translate complex client needs into actionable technical requirements, run estimation/proposal phases, and strengthen client communication frameworks to reduce escalations and improve satisfaction.
Experience
Work history, roles, and key accomplishments
Delivery Manager / Scrum Master
P2H
Jan 2022 - Present (4 years 5 months)
Led end-to-end software delivery for US-based clients, coordinating cross-functional teams of 12+ engineers and QA specialists and stabilizing a high-complexity, technical-debt-heavy project. Built a dedicated 10-person delivery team, reduced delivery escalations via improved client communication, and increased delivery predictability and code maintainability.
Account Manager
P2H
Jan 2019 - Jan 2022 (3 years)
Managed multiple high-value client accounts and parallel delivery streams, coordinating distributed development and QA teams of 10 to 30+ specialists. Oversaw resource allocation and delivery progress to support long-term client retention and consistent performance metrics.
Engagement Manager (Pre-sales)
P2H
Jan 2017 - Jan 2019 (2 years)
Translated complex client business needs into actionable technical requirements with engineering leads and directed estimation and proposal phases. Ensured seamless hand-offs from sales to execution to secure new business.
Education
Degrees, certifications, and relevant coursework
National Technical University "Kharkiv Polytechnic Institute"
Master's Degree, Power Engineering
Earned a Master's Degree in Power Engineering at National Technical University "Kharkiv Polytechnic Institute".
Availability
Location
Authorized to work in
Job categories
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