Evelyn da Silva
@evelyndasilva
Agile Project Manager driving product delivery, cross-functional alignment, and measurable improvements in software releases.
PortugalWhat I'm looking for
I am an Agile Project Manager with 5+ years leading cross-functional teams to streamline delivery and drive high-quality software releases. I translate product vision into actionable plans, lead scrum ceremonies, and implement dashboards that improve predictability and reduce sprint spillover.
My work has delivered measurable outcomes: a 40% reduction in sprint spillover, five major feature launches, three external integrations, a global map integration that cut load time by 60% and grew daily active users by 15%, and CRM workflow changes that reduced ticket resolution time dramatically.
I combine hands-on product coordination, customer research (70+ interviews), and data-driven decision making using tools like Looker and Sheets to prioritize roadmaps and improve operational performance. I seek roles where I can continue improving processes, aligning teams, and delivering customer-centered products.
Experience
Work history, roles, and key accomplishments
Associate Product Manager
LifeRaft Inc.
Jul 2022 - Jan 2024 (1 year 6 months)
Translated product vision into actionable plans, reducing sprint spillover by 40% and delivering 5 major features plus 3 external integrations with high customer adoption.
Product Coordinator
LifeRaft Inc.
Jun 2021 - Jul 2022 (1 year 1 month)
Supported end-to-end delivery of mobile features, launched a global map integration that cut load time by 60% and grew DAU by 15%, and reduced CRM ticket backlog by 50%.
Customer Operations Coordinator
Affirm Canada
Sep 2019 - Jun 2021 (1 year 9 months)
Restructured CRM and Jira workflows during hyper-growth, cutting resolution times by 70% and providing data-driven insights that informed product and operational decisions.
Education
Degrees, certifications, and relevant coursework
Queen's University
Bachelor of Arts (Honours), Global Development Studies
Grade: Graduated with distinction
Completed a BA (Honours) in Global Development Studies and graduated with distinction.
Tech stack
Software and tools used professionally
Availability
Location
PortugalAuthorized to work in
Job categories
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