At BHIVE Group, I drove end-to-end 0 to 1 ownership of the BHIVE mobile app relaunch across 30+ centers. Active users grew from under 100 to 18,000+, and monthly pass revenue grew 60x through self-serve products including Day Pass, Bulk Pass, Hot Desk, All Access, and WFA.
I used CleverTap to identify funnel drop-offs and prioritize roadmap decisions, improving checkout conversion by 30-40%. I also drove Access Card Lifecycle Management for 23,000+ members, reducing manual operations by 70% through Infinity and its ZKTeco integration.
As Senior Business Analyst - Strategy & Operations at BHIVE Group, I co-owned Infinity, an internal deal management platform for 30,000+ seats. Product iteration and stakeholder alignment cut revenue leakage by 15-20% and improved deal closure speed by 30%.
Earlier, as Business Associate - CEO's Office at BHIVE Group, I managed centralized closure tracking across teams. At Amazon India, I investigated and resolved compliance cases, maintaining 90-95% accuracy.
