At LifesightTechnologies, I design enterprise B2B analytics experiences, translating complex data workflows into user journeys and interaction states. I’ve prototyped AI-agent experiences and defined Human-AI interaction patterns, including feedback loops, error handling, and citation tooltips.
I use engagement and conversion data to examine where users encounter friction, from dashboard adoption to model creation. I also structured the information architecture for Factori’s data marketplace to support findability for buyers and sellers.
At Cummins, I led contextual inquiry, workflow analysis, and usability testing across enterprise operations, turning research evidence into product-roadmap recommendations. I also created personas and journey maps to inform product concepts and cross-functional decisions.
Earlier, I owned end-to-end design for HR and recruitment SaaS products at Uni Proofilers Pvt Ltd, contributing to a 15% improvement in platform adoption. My work also includes investment-management experiences at Infosys and an eScooter HMI project informed by research with elderly riders and accessibility testing.
