sreejesh sathyan
@sreejeshsathyan
Senior Executive in central operations at Elastic Run, coordinating onboarding, warehouse operations, and process improvement.
IndiaWhat I'm looking for
At Elastic Run, I worked as Senior Executive- Central Operations Bangalore, coordinating daily operations, including stock reconciliation, cash deposits, delivery efficiency, and warehouse closure. I also supported onboarding processes and contributed to process and product improvements.
Earlier, I provided technical support at Exsodel Technologies Pvt. Ltd and Micro Land Pvt Ltd. I troubleshot hardware, software, and network issues, supported customers remotely, and documented resolutions.
Experience
Work history, roles, and key accomplishments
Senior Executive - Central Operations
Elastic Run
Dec 2019 - May 2023 (3 years 5 months)
Aligned organizational objectives with company mission to increase business growth and integrate work strategies. Streamlined operations to maximize business efficiency and profits, and coordinated cross-functional teams to improve efficiencies.
Technical Support Specialist (L2)
Exsodel Technologies Pvt. Ltd
Sep 2012 - Aug 2016 (3 years 11 months)
Provided high-level technical support to end-users via phone, email, and web. Troubleshot system errors, installed and configured hardware and software, and documented case notes for each customer.
Sr. Technical Support Representative
Micro Land Pvt Ltd
Aug 2007 - May 2011 (3 years 9 months)
Installed, configured, and maintained computer systems and network connections. Diagnosed and troubleshot hardware, software, and network issues, and provided technical support to customers via phone, email, and chat.
Sr. Executive - Operations - Onboarding Process
Elastic Run
Managed client and vendor onboarding, payment follow-ups, and new business leads. Facilitated communication between departments and coordinated cross-functional teams to streamline processes.
Education
Degrees, certifications, and relevant coursework
Board of Public Education, Kerala
SSLC, General
Completed SSLC from the Board of Public Education, Kerala.
Calicut University
PDC, General
Completed Pre-Degree Course (PDC) from Calicut University, Kerala.
C V Raman University
Bachelor of Commerce, Commerce
Completed Bachelor of Commerce (B Com) from C V Raman University.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
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