Open to opportunities

soyel aleyna

@soyelaleyna

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Business operations and online retail co-founder focused on customer-first execution.

Hungary

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What I'm looking for

I’m looking for an entry role where I can support daily operations, improve customer communication, and grow my business skills. I thrive in structured teamwork, take ownership of tasks, and aim to contribute positively through detail-oriented execution.

I’m a Business Administration and Management student with hands-on experience in online retail operations, customer communication, and entrepreneurship. I’ve proven I can work independently, manage responsibilities, and collaborate effectively in team environments while staying detail-oriented and disciplined.

As Co-Founder & Operations Manager at Gifties – Online Local Shop, I managed daily online shop operations and customer communication, supported basic HR and administrative tasks, and helped drive decision-making and problem-solving. I also supported store organization and daily operations as a Volunteer Assistant at İyilik Gönüllüleri Charity Shop, maintaining a positive and professional attitude.

Experience

Work history, roles, and key accomplishments

Co-Founder & Operations Manager

Gifties – Online Local Shop

Jun 2024 - Feb 2025 (8 months)

Managed daily online shop operations and customer communication as a co-founder. Handled independent responsibilities, supported basic HR and administrative tasks, and collaborated on decision-making and problem-solving.

Online Retail Operations Customer Communications Operations Management Leadership Customer Service Time Management entrepreneurship Problem Solving Team Collaboration

Volunteer Assistant

İyilik Gönüllüleri Charity Shop

Assisted with store organization and daily operations at a charity shop. Supported customers and volunteers while maintaining a positive and professional attitude.

Operations & Support Customer Service Volunteer Support Teamwork Communication