At RSK TECH SYSTEMS PVT LTD, I developed and enhanced Salesforce functionality for Sony’s product and service operations, supporting business processes across multiple regions.
I worked across Sales Cloud, Service Cloud, and Experience Cloud, developing Apex and Lightning Web Components and configuring automation for case and opportunity processes.
I also built and tested REST and SOAP integrations, supported data management and deployments, and received Sony’s Star Team Player Award in 2025.

