Sou Kai Huan

Worked as Manager - Wholesale Banking Anti Financial Crime Operations, Financial Crimes Investigation at UOB.

Worked as Fraud Investigator at HSBC.

Conducting thorough and detailed investigations into suspected cases of fraud, which may include Internet Banking Fraud, Credit and Debit Card Fraud, Internal
Fraud and Acquiring (Merchant) Fraud.
• Gathering and preserving evidence related to suspected fraudulent activities. This may involve reviewing financial documents, transaction records, digital evidence,
and other relevant materials.
• Usin

• Reviewing and analysing transaction data to identify potential fraud patterns and trends from case manager.
• Communicating with customers, to confirm if a fraud occurred and, if so, the extent of the fraud.
• Exhibited swift and decisive action as a Fraud Analyst by promptly blocking all access for customer upon identifying fraudulent activity to prevent further losses. Additionally, collaborat

Worked as Sales And Marketing Intern at Topdeal Communication Sdn Bhd.