Nuraisyah User

Responsible for reviewing alerted customer transactions to detect financial crimes, conducting investigations, and ensuring compliance with regulatory requirements. Contributed to team efforts in managing high aging cases and provided training on best practices.

Assisted in investigations of potentially suspicious clients, documented findings, and advised senior management on compliance actions. Worked closely with the AML team to manage risks and ensure adherence to regulations.

Participated in intensive training programs covering various professional skills and performed on-the-job training in domestic core investment. Conducted audits and prepared emergency response plans.

Performed clerical duties, managed databases, and assisted in preparing financial reports. Gained experience in document organization and data entry.

Handled customer inquiries and complaints, processed orders, and maintained records of customer interactions. Developed strong communication skills through direct customer engagement.

Grade: 3.37

Completed a Bachelor's Degree in Business Administration (Hons) Entrepreneurship with a CGPA of 3.37. The program focused on developing entrepreneurial skills and business management knowledge.

Grade: 2.68

Completed STPM with a focus on Accounting, achieving a CGPA of 2.68. This program prepared students for higher education and professional qualifications.

Grade: 4A

Completed SPM with excellent results, achieving 4A. This qualification is essential for further education and vocational training.