Sotiris Theodoropoulos
@sotiristheodoropoulo
I coordinate container shipping and freight operations across international transport networks.
NetherlandsWhat I'm looking for
At Samskip in Rotterdam, I coordinate container and reefer shipments, handling bookings, inquiries, service issues, tracking, and reporting across more than 400 shipments. I work daily with shipping lines, terminals, depots, customs authorities, and internal operations, sales, and maintenance teams.
Previously, I coordinated end-to-end freight forwarding at A. Bouzakis S.A. and improved spare-parts processes during my internship at KLEEMANNLIFTS. I bring an MSc in Urban Port and Transport Economics and a practical focus on efficient coordination, service quality, and continuous improvement.
Experience
Work history, roles, and key accomplishments
Customer Service Coordinator
Samskip
May 2025 - Present (1 year 4 months)
Act as the primary interface for container shipments, handling inquiries, bookings, and service issues. Collaborate with operations, sales, maintenance teams, and external partners, supporting over 400 shipments with consistent service quality.
Transport Operations Coordinator
A. Bouzakis S.A.
Jan 2023 - Dec 2024 (1 year 11 months)
Coordinated end-to-end freight forwarding operations across domestic and international road transport routes. Liaised with carriers, drivers, and clients to ensure timely and cost-effective delivery of goods.
Soldier
Greek Army
Nov 2021 - Aug 2022 (9 months)
Coordinated schedules for 120 soldiers ensuring optimal deployment. Managed emergency responses and improved operational effectiveness.
Intern After Sales
KLEEMANNLIFTS
Apr 2021 - Jul 2021 (3 months)
Streamlined spare parts management in ERP reducing processing time by 30%. Documented 150+ client inquiries improving customer satisfaction and developed onboarding procedure reducing training time by 40%.
Education
Degrees, certifications, and relevant coursework
Erasmus University Rotterdam
MSc, Urban Port and Transport Economics
2023 - 2025
MSc in Urban Port and Transport Economics from Erasmus University Rotterdam, completed in 2025.
University of Macedonia
Bachelor, Economics
2017 - 2021
Bachelor of Economics from the University of Macedonia, completed in 2021.
Tech stack
Software and tools used professionally
Availability
Location
NetherlandsAuthorized to work in
Salary expectations
Job categories
Skills
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