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Sothearwin Chheang

@sothearwinchheang

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Dedicated medical interpreter with strong customer service skills.

Cambodia

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What I'm looking for

I am looking for a role that fosters growth, values teamwork, and allows me to utilize my skills in customer service and administration.

I am a self-motivated and patient individual with extensive experience in resolving conflicts and providing exceptional service as a Medical Interpreter. My journey in the administrative field has equipped me with a unique blend of skills that enhance my ability to communicate effectively and support clients in various capacities. I thrive in dynamic environments and am always eager to learn new skills to further my professional development.

Throughout my career, I have held various roles, including Receptionist and Office Management Executive, where I assisted with welcoming clients and managing office procedures. My experience as a Front Desk Agent Intern at Pullman Khao Lak Resort allowed me to hone my customer service skills, ensuring a seamless experience for guests. I am passionate about digital design and video editing, which complements my professional endeavors and personal interests.

Experience

Work history, roles, and key accomplishments

Current

Medical Interpreter

Current

Language Service Association

Oct 2023 - Present (1 year 9 months)

As a Medical Interpreter, I provide interpretation services for clients in the medical field, ensuring clear communication between healthcare providers and patients.

Medical Interpretation Client Communication Conflict Resolution Cultural Competence

Medical Interpreter

Teleperformance Malaysia

Oct 2022 - Jan 2025 (2 years 3 months)

In this role, I serve as a Medical Interpreter, facilitating communication for clients in the healthcare sector, focusing on patient needs and healthcare provider instructions.

Medical Interpretation Client Communication Conflict Resolution

Receptionist & Office Management Executive

foodpanda

Apr 2022 - Aug 2022 (4 months)

Assisted in the HR department by welcoming clients and managing office procedures, contributing to a smooth operational environment.

Office Management Communication Skills Organizational Skills

Front Desk Agent Intern

Pullman Khao Lak Resort

Jul 2021 - Feb 2022 (7 months)

Worked in the front office department, assisting guests with check-in, check-out, and inquiries, enhancing customer service skills.

Customer Service Guest Service Problem Solving Communication Skills

Data Surveyor - Freelance

Cybertech

Oct 2020 - Feb 2022 (1 year 4 months)

Conducted surveys for various companies, providing insights and data analysis as a freelance data surveyor.

Data Analysis Survey Design Communication Time Management

Office Assistant

Logos International School

Jan 2017 - May 2018 (1 year 4 months)

Assisted the administration with student records, staff affairs, and overall administrative needs, ensuring efficient operations.

Administrative Support Communication Team Collaboration Problem Solving

Teacher Assistant

Logos International School

Aug 2016 - Jan 2017 (5 months)

Supported the classroom teacher with document preparations and homework assistance, fostering a conducive learning environment.

Classroom Management Communication Teamwork

Teacher and Office Assistant (Intern)

AOEC International School

Jun 2015 - Jul 2015 (1 month)

Volunteered as an English Teacher and Administrative Assistant, engaging in tasks such as designing flyers and schedule planning.

Teaching Administrative Support Communication Time Management

Education

Degrees, certifications, and relevant coursework

Christian University of Thailand

Bachelor of Arts, Tourism and Service Innovation

2018 - 2022

Activities and societies: Involved in various projects related to tourism management and service delivery.

Studied Tourism and Service Innovation, focusing on the development of skills necessary for the tourism industry, including customer service and management.