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Son Pham

@sonpham

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Experienced DevOps Manager with expertise in cloud infrastructure.

Vietnam

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What I'm looking for

I am seeking a role that offers opportunities for growth, innovation, and collaboration in a dynamic environment.

I am a dedicated DevOps Manager with extensive experience in managing hybrid cloud infrastructures and leading teams to achieve operational excellence. Currently, I oversee AWS and on-premises data center operations at Mercatus Technologies, where I have successfully designed and deployed AWS Cloud environments, ensuring compliance with PCI DSS standards. My role involves collaborating with C-level executives to strategize cloud migration projects for high-value e-commerce clients, which has significantly improved their operational efficiency.

Previously, as a Senior DevOps Engineer at Hitachi Digital Service Vietnam, I honed my skills in AWS provisioning and Kubernetes management. I implemented advanced features and developed robust logging and monitoring solutions that enhanced system reliability. My journey in the tech industry began as an Infrastructure & Cloud Engineer, where I managed data centers across multiple countries, ensuring seamless communication and task distribution within my team. I am passionate about leveraging technology to drive business success and foster team collaboration.

Experience

Work history, roles, and key accomplishments

DevOps Manager

Mercatus Technologies Inc.

Nov 2024 - Present (7 months)

Managed a hybrid cloud infrastructure, overseeing AWS and on-premises data center operations. Designed and deployed AWS Cloud environments across three stages (DEV, UAT, PRD) with PCI DSS compliance, enabling automated provisioning and reusable infrastructure via Terraform. Collaborated with C-level executives to design and strategize AWS Cloud migration projects for high-value e-commerce clients,

AWS Terraform PCI DSS RKE2 DevOps

Senior DevOps Engineer

Hitachi Digital Service Vietnam

May 2022 - Present (3 years 1 month)

Proficient in AWS provisioning with expertise in EC2, EKS, S3, ELB, IAM, VPC, AutoScaling, CloudWatch, and Network Security. Implemented advanced Kubernetes features, including Node & Pod Affinity, Topology Spread Constraints, and Graceful Shutdown. Developed logging and monitoring solutions for EKS, forwarding logs to CloudWatch Log Group and S3, and tracking key metrics with Amazon CloudWatch Al

AWS Kubernetes EKS S3 Cloudwatch Jenkins Groovy Terraform Podman Helm

Infrastructure & Cloud Engineer

Specialist Computer Centres

Nov 2019 - Present (5 years 7 months)

Troubleshot and managed the DataCenter for SCC’s customers and corporations across the UK, Romania, and Spain, overseeing over 200 hosts, 5000 VMs, and 50 clusters. Communicated effectively with business stakeholders regarding technology and solutions. Handled and distributed daily tasks on the Service-Now ticketing system (Incident, Change, Release, Problem) for the team, ensuring all tasks were

Hyper V ITIL GDPR Troubleshooting Ticketing Systems ServiceNow

Teaching Assistant

iLAB Technology and Training Center

Oct 2017 - Present (7 years 8 months)

Supported and guided students with questions and issues during lessons. Created homework and tests for MCSA and MCSE courses. Designed and created technical videos for MCSA & MCSE courses, and managed and set up all computers for students.

Teaching MCSA MCSE Technical Support Content Creation Computer Setup

Education

Degrees, certifications, and relevant coursework

Microsoft Certified

Certification, Information Technology

Obtained multiple Microsoft Certified Certificates including MCSA: Windows Server 2016, Microsoft Certified Professional, Azure Administrator Associate, Azure DevOps Engineer Expert, and Microsoft Certified Trainer.