Son Pham
@sonpham
Experienced DevOps Manager with expertise in cloud infrastructure.
What I'm looking for
I am a dedicated DevOps Manager with extensive experience in managing hybrid cloud infrastructures and leading teams to achieve operational excellence. Currently, I oversee AWS and on-premises data center operations at Mercatus Technologies, where I have successfully designed and deployed AWS Cloud environments, ensuring compliance with PCI DSS standards. My role involves collaborating with C-level executives to strategize cloud migration projects for high-value e-commerce clients, which has significantly improved their operational efficiency.
Previously, as a Senior DevOps Engineer at Hitachi Digital Service Vietnam, I honed my skills in AWS provisioning and Kubernetes management. I implemented advanced features and developed robust logging and monitoring solutions that enhanced system reliability. My journey in the tech industry began as an Infrastructure & Cloud Engineer, where I managed data centers across multiple countries, ensuring seamless communication and task distribution within my team. I am passionate about leveraging technology to drive business success and foster team collaboration.
Experience
Work history, roles, and key accomplishments
DevOps Manager
Mercatus Technologies Inc.
Nov 2024 - Present (7 months)
Managed a hybrid cloud infrastructure, overseeing AWS and on-premises data center operations. Designed and deployed AWS Cloud environments across three stages (DEV, UAT, PRD) with PCI DSS compliance, enabling automated provisioning and reusable infrastructure via Terraform. Collaborated with C-level executives to design and strategize AWS Cloud migration projects for high-value e-commerce clients,
Senior DevOps Engineer
Hitachi Digital Service Vietnam
May 2022 - Present (3 years 1 month)
Proficient in AWS provisioning with expertise in EC2, EKS, S3, ELB, IAM, VPC, AutoScaling, CloudWatch, and Network Security. Implemented advanced Kubernetes features, including Node & Pod Affinity, Topology Spread Constraints, and Graceful Shutdown. Developed logging and monitoring solutions for EKS, forwarding logs to CloudWatch Log Group and S3, and tracking key metrics with Amazon CloudWatch Al
Infrastructure & Cloud Engineer
Specialist Computer Centres
Nov 2019 - Present (5 years 7 months)
Troubleshot and managed the DataCenter for SCC’s customers and corporations across the UK, Romania, and Spain, overseeing over 200 hosts, 5000 VMs, and 50 clusters. Communicated effectively with business stakeholders regarding technology and solutions. Handled and distributed daily tasks on the Service-Now ticketing system (Incident, Change, Release, Problem) for the team, ensuring all tasks were
Teaching Assistant
iLAB Technology and Training Center
Oct 2017 - Present (7 years 8 months)
Supported and guided students with questions and issues during lessons. Created homework and tests for MCSA and MCSE courses. Designed and created technical videos for MCSA & MCSE courses, and managed and set up all computers for students.
Education
Degrees, certifications, and relevant coursework
Microsoft Certified
Certification, Information Technology
Obtained multiple Microsoft Certified Certificates including MCSA: Windows Server 2016, Microsoft Certified Professional, Azure Administrator Associate, Azure DevOps Engineer Expert, and Microsoft Certified Trainer.
Nhat Nghe Education JSC
Course Completion, Information Technology
Completed the MCSA Windows Servers 2008R2 course, gaining foundational knowledge in server administration.
iLAB Technology and Training Center
Certifications, Information Technology
Achieved MCSA Windows Servers 2012R2, MCSE Core Infrastructure, MCSE Productivity, and MCSA: Office 365 Management certifications.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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