Pham Son

Managed a hybrid cloud infrastructure, overseeing Azure and on-premises data center operations in Houston, Texas. Designed and deployed Azure Cloud environments across three stages with PCI DSS compliance, enabling automated provisioning and reusable infrastructure via Terragrunt. Collaborated with C-level executives to design and strategize Azure Cloud migration projects for high-value e-commerce

Administered Azure services including Resource Groups, VNET, Azure Virtual Machines, AKS, Storages, and Key Vault. Implemented advanced Kubernetes features such as Node & Pod Affinity and Graceful Shutdown. Developed logging and monitoring solutions for AKS, forwarding logs to Azure Log Analytics.

Managed and troubleshooted data centers for SCC customers and corporations across the UK, Romania, and Spain, overseeing 200+ hosts and 5000+ VMs. Communicated effectively with business stakeholders to provide technology solutions. Handled and assigned daily tasks via ServiceNow, ensuring balanced workflows aligned with ITIL Framework and GDPR policies.

Supported and guided students for any questions and issues in lessons. Created homework and tests for MCSA and MCSE courses. Managed and set up all computers for students.

Obtained multiple Microsoft Certified Certificates, including MCSA: Windows Server 2016, Microsoft Certified Professional, Azure Administrator Associate, Azure DevOps Engineer Expert, and Microsoft Certified Trainer.

Completed the MCSA Windows Servers 2008R2 course, gaining foundational knowledge in Windows Server administration.

Achieved MCSA Windows Servers 2012R2, MCSE Core Infrastructure, MCSE Productivity, and MCSA: Office 365 Management certifications. These certifications provided comprehensive knowledge in server administration, core infrastructure, productivity solutions, and Office 365 management.