Sonja Allbani
@sonjaallbani
Economic Informatics student skilled in customer service, social media, and Python.
AlbaniaWhat I'm looking for
I am an Economic Informatics student with hands-on experience in customer service, social media management, and emerging programming skills. I have supported clients across channels, created engaging social content with Canva, and assisted in-store sales while maintaining high service standards.
Currently I am deepening my technical abilities through Python Developer training and practical data analysis tools, complementing a foundation in Microsoft Office and digital communication platforms.
I am reliable, organized, and collaborative, with strong communication and problem-solving skills, seeking opportunities to apply my developing technical skills in real-world business contexts.
Experience
Work history, roles, and key accomplishments
Customer Service & Social Media Support
NovaTex Company
Aug 2024 - Aug 2025 (1 year)
Managed social media communication and customer queries, created Canva-based posts and templates, and provided professional multi-channel client support to improve responsiveness.
Social Media & Customer Service Assistant
Loriblu Luxury Brand
Jan 2023 - Jul 2023 (6 months)
Managed the Instagram account and online customer inquiries to increase engagement and support the brand’s luxury image while assisting in-store customers with selection and sales.
Customer Service Staff
Monamour Patisserie
Jun 2022 - Oct 2022 (4 months)
Welcomed and served customers, handled payments, assisted with display and packaging, and maintained hygiene standards while supporting colleagues during peak hours.
Education
Degrees, certifications, and relevant coursework
University of Tirana
Bachelor’s Degree, Economic Informatics
2023 -
Pursuing a Bachelor’s degree in Economic Informatics with coursework combining economics and information systems; currently developing Python and data analysis skills.
Makerminds Pycoaching
Certificate, Python Development
2025 -
Enrolled in a Python Developer training program focused on practical Python and development skills.
High School “Myslym Keta”
High School Diploma, General Secondary Education
2020 - 2023
Completed secondary education with a High School Diploma, providing foundational knowledge for tertiary studies.
Availability
Location
AlbaniaAuthorized to work in
Job categories
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