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Sonja Allbani

@sonjaallbani

Economic Informatics student skilled in customer service, social media, and Python.

Albania
Message

What I'm looking for

I seek a role where I can apply customer-service and social media expertise while growing technical skills in Python and data analysis within a collaborative team.

I am an Economic Informatics student with hands-on experience in customer service, social media management, and emerging programming skills. I have supported clients across channels, created engaging social content with Canva, and assisted in-store sales while maintaining high service standards.

Currently I am deepening my technical abilities through Python Developer training and practical data analysis tools, complementing a foundation in Microsoft Office and digital communication platforms.

I am reliable, organized, and collaborative, with strong communication and problem-solving skills, seeking opportunities to apply my developing technical skills in real-world business contexts.

Experience

Work history, roles, and key accomplishments

LB

Social Media & Customer Service Assistant

Loriblu Luxury Brand

Jan 2023 - Jul 2023 (6 months)

Managed the Instagram account and online customer inquiries to increase engagement and support the brand’s luxury image while assisting in-store customers with selection and sales.

Education

Degrees, certifications, and relevant coursework

University of Tirana logoUT

University of Tirana

Bachelor’s Degree, Economic Informatics

2023 -

Pursuing a Bachelor’s degree in Economic Informatics with coursework combining economics and information systems; currently developing Python and data analysis skills.

MP

Makerminds Pycoaching

Certificate, Python Development

2025 -

Enrolled in a Python Developer training program focused on practical Python and development skills.

HK

High School “Myslym Keta”

High School Diploma, General Secondary Education

2020 - 2023

Completed secondary education with a High School Diploma, providing foundational knowledge for tertiary studies.

Tech stack

Software and tools used professionally

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Sonja Allbani - Customer Service & Social Media Support - NovaTex Company | Himalayas