At Konnect Solutions Inc. (now Rocio Soriano’s Counseling LLC.), I analyze client and operational information to support program recommendations and day-to-day decisions. I also monitor workflow trends and coordinate daily training operations.
I validate database records, resolve discrepancies, and coordinate client communications and follow-ups with training providers and internal teams.
Previously, as an Administrative Assistant at Konnect Solutions Inc. (now Rocio Soriano’s Counseling LLC.), I managed client records and generated recurring operational reports using HubSpot.
As a Commercial Intern at ProColombia – Commercial Office, Quito, Ecuador, I researched markets and analyzed foreign trade data to identify export opportunities for Colombian companies. I prepared reports on sectors including Agroindustry, Chemicals, and Fashion to support business matchmaking and export promotion.
