Smart Dorcas
@smartdorcas
Virtual Executive Assistant with IT support experience who keeps executive operations organised through accurate documentation, reports, and digital tools.
NigeriaWhat I'm looking for
My Computer Science degree and IT support experience have given me a practical foundation in administrative support, customer service, and digital systems.
At NEM Insurance, I resolved printer and laptop issues, configured laptops and accounts for new employees, and documented IT issues and resolutions.
At Inter-Global Construction Limited, I responded to customer support requests, handled administrative duties, and updated website content and company videos.
During my national service at National Information Technology Development Agency (NITDA), I received hands-on video editing training and earned a professional certification. I’ve also written email campaign sequences, marketing copy, and case studies for beauty brands, and I’m developing a personal copywriting portfolio website.
Experience
Work history, roles, and key accomplishments
IT Intern
Inter-Global Construction Limited
Aug 2026 - Oct 2026 (2 months)
Responded to customer service and support requests. Performed day-to-day administrative duties and updated company website content and videos.
NYSC Corps Member – Video Editing Trainee
National Information Technology Development Agency (NITDA)
Dec 2025 - Oct 2026 (10 months)
Received ten months of hands-on training in video editing during national service. Earned a professional certification in video editing.
IT Support Intern
NEM Insurance
Jun 2024 - Oct 2024 (4 months)
Resolved hardware and software issues on printers and staff laptops. Configured laptops, user accounts, and software for new employees, and maintained documentation of IT issues and resolutions.
Education
Degrees, certifications, and relevant coursework
Redeemer's University
Bachelor of Science, Computer Science
2021 - 2025
Grade: First Class Honours
Earned a First Class Bachelor of Science degree in Computer Science from Redeemer's University, Nigeria, from 2021 to 2025.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
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