Looking for a job

Siva Vignesh User

@sivavigneshuser

Technical Project Manager at Optimapharm who built a 7-agent AI briefing service and automation solutions for clinical and finance teams.

India

Message

At Optimapharm, I’ve built AI agents and integrations for Finance, Clinical Operations, Business Development, Commercial Operations, and Legal. My work includes a 7-agent CrewAI briefing service that delivers prospect research as Teams PDF briefs, and a Teams bot that classifies press releases into BD signal categories.

I’ve also implemented Payhawk across 24 entities and automated clinical operations, including investigator payment proposals and ePRO questionnaire scoring. Earlier, at Tricon Infotech, I proposed data-operations automation plans and served as team lead and Scrum Master; at Quess Corp, I supported clinical systems and IT service management for ICON plc.

Experience

Work history, roles, and key accomplishments

Current

Information Technology Project Manager

Current

Optimapharm

Jan 2026 - Present (9 months)

Sole developer designing and building AI agents, Azure integrations and Microsoft 365 automations for Finance, Clinical Operations, Business Development, Commercial Operations and Legal teams.

Associate IT Manager

Optimapharm

Jul 2024 - Dec 2025 (1 year 5 months)

Sole developer designing and building AI agents, Azure integrations and Microsoft 365 automations for Finance, Clinical Operations, Business Development, Commercial Operations and Legal teams.

Manager (Senior Service Analyst)

Tricon Infotech

Feb 2022 - Jul 2024 (2 years 5 months)

Proposed and executed automation plans for recurring data-operations work, and delivered monthly trend, projection and resourcing reports to the business director. Validated event registration forms and reconciled high-volume marketing data across PostgreSQL, Amazon Redshift and Oracle Eloqua.

PostgreSQL Amazon Redshift Eloqua Scrum Data Operations Reporting Team Leadership

Application Support Analyst

Quess Corp

Oct 2017 - Feb 2022 (4 years 4 months)

Deployed eCRF configuration updates to production under the SDLC with IQ/PQ validation, and set up secure GlobalScape SFTP environments and Trial Master File (TMF) templates for clinical studies. Streamlined organization-wide software distribution with SCCM and Symantec Notification Server, re-platformed legacy applications onto Citrix on VMware vSphere and scripted an eRoom-to-Box file migration.

SDLC IQ OQ PQ Validation Globalscape EFT TMF SCCM Symantec Notification Server Citrix VSphere ServiceNow CMDB ITIL Active Directory Exchange SharePoint

Service Analyst

Sutherland Global Services

Nov 2016 - Jul 2017 (8 months)

Guided an 18-member team through network queries and training, and coordinated vendors on WLAN incidents with availability, latency and bandwidth reporting.

Network Troubleshooting WLAN Team Leadership Vendor coordination

Technical Support Associate

Tech Mahindra

Nov 2015 - Jun 2016 (7 months)

Troubleshot high-speed internet and DSL connectivity issues for broadband customers, configuring and validating services with network diagnostic tools.

DSL Broadband Network Diagnostics Troubleshooting