Sitora Zaynieva

Co-organised cultural events including the Navruz Festival, coordinating logistics, guest registration, sponsor liaison, and stakeholder communications. Built event forms and tracking tools and coordinated schedules from planning through on-the-day delivery.

Administered fuel-card accounts across four companies using WEX, including money codes, cash advances, and account-query resolution. Monitored accounts daily, identified financial anomalies, and worked with banks/providers and internal teams to implement corrective actions and maintain compliance.

Managed and maintained a CRM database of 20,000+ contacts across HubSpot and Salesforce, supporting sales, marketing, and recruitment activity. Produced weekly and monthly KPI, revenue, and engagement reports in Excel/Google Sheets and coordinated workflows via monday.com.

Delivered professional service at corporate dinners and private events across London venues, adapting to different teams and operating standards.

Worked across multiple hotel and venue clients, demonstrating reliability, customer service, and the ability to quickly adapt to new environments.

Managed guest check-in/check-out and booking administration, handling telephone and email enquiries and maintaining accurate guest records. Coordinated with housekeeping, security, and operations teams during high-volume periods and VIP arrivals.

MSc in Business with Business Analytics at Northumbria University in London, expected to complete on 30 September 2026. Coursework includes Business Intelligence, Data Analysis, Financial Analysis, Research Methods, and Strategic Management.

BA in International Relations at Webster University (Uzbekistan) completed between 2019 and 2023.