At Goldman Sachs via Russell Tobin, I evaluate Apple Card profiles and research payment discrepancies, billing inquiries, and account documentation. I also use LexisNexis, PACER, and Okta to validate specialized legal and identity records.
Previously, as an Investigation Specialist at Amazon, I investigated high-risk customer profiles and analyzed purchase behavior to identify refund abuse trends. I collaborated across teams to share risk insights and improve workflows.
In my projects, I built a multimodal vision-to-speech engine using InceptionV3-BiLSTM and a Flask/TensorFlow application with gTTS. I also developed a banking transaction fraud detection pipeline and an RFM-based customer profiling system.
