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Sindhuja Nelaturu

@sindhujanelaturu

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Experienced Business Analyst with a focus on user-centric solutions.

India

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What I'm looking for

I am seeking a role that fosters innovation and collaboration, allowing me to leverage my analytical skills and contribute to impactful projects.

I am an experienced Business Analyst with over 6 years in IT and software engineering. My expertise lies in evaluating business processes, influencing stakeholders, and implementing user-centric solutions. I excel in requirements gathering, critical thinking, quality assurance, project management, and design thinking. My proven ability to deliver strategic insights and monitor deliverables ensures timely project completion.

Throughout my career, I have collaborated with cross-functional teams, adhering to business and system development methodologies. I have successfully modernized systems to address business problems effectively. My recent projects include redesigning a museum's online ticketing system, where I achieved a 30% reduction in booking errors and a 25% increase in customer satisfaction. I am passionate about leveraging technology to enhance user experiences and drive business success.

Experience

Work history, roles, and key accomplishments

Business Analyst

Digital Transformation

Jan 2024 - Mar 2024 (2 months)

Led the redesign of a museum's online ticketing and event planning system by conducting end-to-end requirement elicitation. Defined functional and non-functional requirements, created user stories, and optimized customer experience through interactive prototypes. Achieved a 30% reduction in booking errors and a 25% increase in customer satisfaction.

Requirements Gathering Functional User Stories Wireframes Generative AI Project Management Quality Assurance Data Analysis Process Optimization Design Thinking

Business Analyst

IIT New Delhi

Jun 2023 - Jan 2024 (7 months)

Conducted a comparative study of the souvenir markets in India, USA, and Canada to identify design and quality gaps. Applied Design Thinking Framework to develop structured business proposals and created wireframes for potential design solutions, enhancing strategic planning and collaboration skills.

Design Thinking Market Analysis Proposals Wireframes Strategic Planning Presentation Skills Collaboration

Associate

Cognizant Technology Solutions

Oct 2016 - Mar 2020 (3 years 5 months)

Analyzed business requirements and prepared comprehensive Requirements Traceability Matrices. Collaborated with cross-functional teams to align business objectives with technology solutions, conducted UAT testing, and mentored junior team members in Agile methodologies.

UAT Agile Methodologies Reporting Mentoring Problem Solving

Graduate Assistant

Northern Illinois University

Aug 2015 - May 2016 (9 months)

Developed web and mobile applications, showcasing expertise in testing and automation. Utilized MS Excel and SQL for data visualization and reporting, while enhancing communication proficiency through meetings and presentations.

Web Development Mobile Application Testing Automation Data Visualization SQL MS Excel Communication Skills Process Improvement Reporting

Software Engineer

Motorola Solutions

Apr 2014 - May 2014 (1 month)

Conducted functional and automated quality assurance testing for Android-based applications. Designed and executed test cases to ensure compliance with project requirements, contributing to overall project quality.

Quality Assurance Automated Testing Testing Design Compliance Functional Testing Problem Solving Analytical Skills Documentation

Engineer Trainee

Cognizant Technology Solutions

Dec 2012 - Nov 2013 (11 months)

Conducted server health checks and created SOPs for standardized processes, enhancing operational efficiency. Supported quality assurance efforts and applied business methodologies for process improvement.

Quality Assurance Process Improvement Documentation Analytical Skills Team Collaboration Problem Solving Communication Skills

IT Intern

Centre for Development of Advanced Computing

May 2009 - Jan 2010 (8 months)

Contributed to R&D projects focused on accessibility and co-authored an IEEE paper on e-Learning systems for children with autism. Organized workshops on cybersecurity and modernization of IT systems.

Accessibility E Learning Cybersecurity IT Modernization Team Collaboration Communication Skills Problem Solving

Education

Degrees, certifications, and relevant coursework

Northern Illinois University

Master of Science, Management Information Systems

2014 - 2016

Pursued a Master of Science in Management Information Systems with a specialization in Business Analysis, focusing on the integration of technology and business processes.