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Simina Denisa

@siminadenisa

Assistant Manager at Maroco Systems supporting service requests, maintaining accurate records, and improving reporting with Excel.

Romania

Message

At Maroco Systems, I provide end-user support by email and phone and manage service requests while maintaining accurate data. I also keep internal documentation and databases up to date according to company procedures.

Previously, as an Intern Software Developer at Fortech, I investigated application issues, tested APIs, and validated data with SQL in PostgreSQL. I also developed Java backend and React frontend components and tracked issues using Jira.

Experience

Work history, roles, and key accomplishments

Current

Assistant Manager

Current

Maroco Systems

May 2025 - Present (1 year 5 months)

Provided end-user support via email and phone, managed service requests, maintained documentation and databases, and used Microsoft Excel for reporting and data analysis.

Excel Microsoft Teams Customer Service Data Analysis Documentation

Intern Software Developer

Fortech

Aug 2022 - Nov 2022 (3 months)

Investigated and troubleshot application issues, documented incidents using Jira, performed API testing with Postman, executed SQL queries, and developed Java backend and React frontend components.

Java React PostgreSQL Jira Postman SQL Debugging Troubleshooting