
Silviya Topchiyska
@silviyatopchiyska
AI Product Architect building NoWaitInLine, an AI-powered airport food pre-order platform, from business architecture to financial model.
What I'm looking for
I built NoWaitInLine end to end, from business architecture and passenger-experience strategy to airport operations, F&B inventory management, and a financial model. I’ve pitched it to Turkish Airlines' TERMINAL program, the Lufthansa Innovation Hub, and Grand Rapids' FLITE program, and continue to pitch prospective partners toward a first customer.
At Johnson Electric, I resolved a 9-year backlog of 10,000+ customs entries as a one-person department, saving $47M+ in potential bond overages and penalties. I’ve also built AI-enhanced concierge and business-launch platforms, advised organizations on AI strategy, and published wine-tourism work with De Gruyter.
Experience
Work history, roles, and key accomplishments
AI Product Architect & Founder
Independent Projects
Jan 2025 - Present (1 year 9 months)
Built AI-powered platforms including NoWaitInLine, The 508 Island Concierge, and Unicornin60.tech, handling business architecture, strategy, and AI-assisted development. Pitched NoWaitInLine to Turkish Airlines' TERMINAL program, Lufthansa Innovation Hub, and Grand Rapids' FLITE program.
Independent AI Strategy Consultant & Advisor
Topchiyska Business Consulting
Jan 2023 - Present (3 years 9 months)
Delivered AI strategy and implementation for clients including E.M. Wasylik Associates and Wall Economic Development Corporation. Provided business-strategy and AI-implementation plans for organizations across the U.S., EU, and MENA, and trained startup teams on prompt design.
Trade & Compliance Specialist
Johnson Electric
May 2025 - Dec 2025 (7 months)
Resolved a 9-year backlog of 10,000+ customs entries as a one-person department, saving $47M+ in potential penalties. Built tracking systems, compliance frameworks, and communication protocols from scratch, and achieved a 62% liquidation rate.
Rural Business Strategy Consultant
Wall Economic Development Corporation
Apr 2024 - Aug 2025 (1 year 4 months)
Advised the Board of Directors and City Council on sustainable rural economic development strategy. Developed a Rural Business Incubator Platform proposal supporting micro-enterprises across SD, IA, NE, and WY.
Dock Office Manager
Alaska Travel Adventures
Apr 2024 - Jun 2024 (2 months)
Trained and supervised a team of 4, managing scheduling, real-time logistics, and daily ticket reconciliation across 4 active cruise docks.
Managed competitive bidding across international suppliers and negotiated $51K+ in vendor savings. Coordinated with legal and finance on contract terms, P2P compliance, and inventory management using ORACLE ERP.
Concierge / Front Desk / Activities Advisor
Jared Coffin House & White Elephant Resorts
Jan 2019 - Dec 2021 (2 years 11 months)
Managed guest operations, reservations, VIP coordination, and event planning at two premier luxury boutique properties. Served as cross-functional liaison between property leadership, vendors, and local wineries/restaurants, using Saflok, Maestro, and Synergy.
International Trade Analyst
Montana World Trade Center
Aug 2020 - Oct 2020 (2 months)
Identified foreign-market opportunities for Montana small businesses and built export plans using HS/CN codes, Incoterms, and WCO tools.
Export/Import Specialist & Small Business Owner
SilMart Trading Ltd
Jan 2016 - Dec 2019 (3 years 11 months)
Founded and ran a wine, honey, and mineral-water import/export business, owning compliance, documentation, logistics, and accounting. Built a U.S. network of importers, regulatory agents, and customs brokers from zero, cutting monthly logistics costs by 20%.
Education
Degrees, certifications, and relevant coursework
International Business School
MSc, Business Finance
Completed an MSc in Business Finance at the International Business School in Sofia, Bulgaria, in 2020.
Copenhagen Business School
Certificate, Social Entrepreneurship
Completed a certificate in Social Entrepreneurship from Copenhagen Business School in 2014.
Brigham Young University-Idaho
BA, International Studies
Grade: 3.85
Earned a BA in International Studies from Brigham Young University-Idaho in 2014 with a GPA of 3.85.
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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