Sikandar Mustafa

Verified warranty requests and claims for tractor parts from customers, dealers, and service teams. Entered claims of tractor parts in SAP with accurate details and supporting documents, ensuring all claims were processed within company guidelines and timelines.

Maintained up-to-date records of parts sold, customer details, and order history using Excel and SAP. Assisted customers in finding and selecting correct tractor parts and prepared sales tax invoices.

Entered and updated inventory data, keeping track of thousands of parts using Excel and SAP. Collaborated with buying and delivery teams to ensure timely arrival of new stock and managed the SAP system.

Entered data of parts coming in and going out of the warehouse, cross-checking physical stock against entered data records. Prepared various documents including Purchase Orders, Sales Tax Invoices, and Transport Tasks, ensuring timely dispatch and accuracy in material reception.

Maintained accurate records of daily, weekly, and monthly sales using Excel and company software. Entered sales orders, invoices, and customer details into the system, and organized files related to sales quotations and customer communications.

Attended brainstorming sessions and team meetings to understand campaign planning. Assisted with market research by collecting data about competitors and customer preferences, gaining knowledge of B2B marketing strategies.

Completed an MBA with a specialization in Supply Chain. This program focused on advanced concepts and strategies in supply chain management.

Graduated with a specialization in Marketing, ranking among the top 5 universities in Pakistan. This program provided a strong foundation in marketing principles and practices.