I build scalable GCP data pipelines for Verizon telecom operations, processing 2 TB per day of customer-support data across Fios, mobile, messaging, connectivity, and call-service domains.
At Prodapt Solutions, I transform complaint and resolution data into curated, AI-ready datasets and feature-engineering pipelines that support recurring-issue detection, historical resolution recommendations, and intelligent case-resolution workflows.
Previously at HCLTech, I migrated legacy transformations to GCP-native orchestration, reducing end-to-end data latency by 60%. I also automated workflows with Cloud Composer, Cloud Functions, Dataproc, PySpark, and Terraform while building monitoring dashboards for proactive incident response and cost review.
