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@sibanisezweuser
Motivated manual tester with a passion for user experience.
I am a motivated and tech-savvy individual with hands-on experience in UX testing, usability testing, and manual testing. My background in Information Technology has equipped me with the skills to work effectively with digital tools and platforms. I approach every project with a user-first mindset, ensuring that the end-user experience is at the forefront of my work.
In my role as a Manual Tester at Eco-Meds, I executed test cases, documented results, and collaborated with developers to resolve issues, ensuring reliable software performance. As a UX Tester at Enchanted Gardens, I conducted user testing sessions and provided actionable feedback to enhance usability. Currently, as a Google Product Expert, I offer user support and troubleshooting for Google products, contributing to product improvements and user satisfaction.
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Work history, roles, and key accomplishments
Google Community
Jan 2025 - Present (10 months)
Provided user support and troubleshooting for Google products, participating in testing and feedback for product improvements, and helping improve user satisfaction through clear and helpful advice.
Enchanted Gardens
Apr 2024 - Jan 2025 (9 months)
Conducted user testing sessions to identify interface issues and provided actionable feedback to design and development teams, focusing on improving usability and enhancing user experience.
Eco-Meds
Jan 2020 - Jan 2025 (5 years)
Executed test cases and documented results while identifying bugs and collaborating with developers to resolve issues. Assisted in quality assurance processes to ensure reliable software performance.
Degrees, certifications, and relevant coursework
Diploma, Information Technology
2015 - 2018
Completed a Diploma in Information Technology, focusing on various aspects of IT including software development, networking, and systems analysis.
Senior Certificate, General Education
2014 - 2014
Achieved a Senior Certificate, providing foundational knowledge and skills necessary for further education and career development.
Software and tools used professionally
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