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ShyAnna Williams

@shyannawilliams

Manager focused on operational excellence, inventory control, and outstanding customer service.

United States
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What I'm looking for

I’m looking for a leadership role where I can run day-to-day operations, protect inventory accuracy, coach a team, and deliver exceptional customer service—while also supporting web, visual merchandising, and POS improvements.

I’m a manager with a strong background in operational management, including inventory control, payroll administration, and store security. I lead through consistency—opening and closing, setting alarms, and maintaining daily operational standards.

In my roles, I verify register till accuracy at the beginning and end of shifts and keep backroom storage organized to maximize space efficiency. I replenish merchandise displays as needed, track stock movement to ensure availability, and support customers through product selection and complaint resolution.

I bring proven team leadership skills in training staff and resolving conflicts, with a focus on exceptional customer service. I coach, mentor, and assign tasks to associates based on skill levels to improve performance and maximize team effectiveness.

Beyond operations, I’m proficient in technical and creative work like web design and maintenance, visual merchandising, and POS system management. I’m comfortable multi-tasking in fast-paced environments where attention to detail and quality service both matter.

Experience

Work history, roles, and key accomplishments

WA

Assistant Manager

Walmart

Jan 2019 - Aug 2022 (3 years 7 months)

Supported daily operations by arriving on schedule, serving customers as needed, and stocking products on shelves. Managed multiple tasks and adapted to different areas to maintain store effectiveness.

Education

Degrees, certifications, and relevant coursework

DS

Denton High School

High School Diploma, General Studies

Earned a High School Diploma at Denton High School in May 2019.

Colorado Technical University logoCU

Colorado Technical University

Some College, Computer Science

2020 -

Completed some college coursework in Computer Science at Colorado Technical University starting September 2020.

Tech stack

Software and tools used professionally

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