ShyAnna Williams
@shyannawilliams
Manager focused on operational excellence, inventory control, and outstanding customer service.
What I'm looking for
I’m a manager with a strong background in operational management, including inventory control, payroll administration, and store security. I lead through consistency—opening and closing, setting alarms, and maintaining daily operational standards.
In my roles, I verify register till accuracy at the beginning and end of shifts and keep backroom storage organized to maximize space efficiency. I replenish merchandise displays as needed, track stock movement to ensure availability, and support customers through product selection and complaint resolution.
I bring proven team leadership skills in training staff and resolving conflicts, with a focus on exceptional customer service. I coach, mentor, and assign tasks to associates based on skill levels to improve performance and maximize team effectiveness.
Beyond operations, I’m proficient in technical and creative work like web design and maintenance, visual merchandising, and POS system management. I’m comfortable multi-tasking in fast-paced environments where attention to detail and quality service both matter.
Experience
Work history, roles, and key accomplishments
Manager
Last Rodeo
Jan 2023 - Jan 2024 (1 year)
Managed keyholder responsibilities including opening/closing, setting alarms, and verifying register till accuracy. Handled customer service, merchandising/replenishment, backroom organization, and tracked stock to ensure product availability.
Manager
24 Hour Drive Thru Vapors
Sep 2022 - Jan 2023 (4 months)
Developed strategies to improve customer satisfaction and loyalty while overseeing web design and maintenance. Maintained employee attendance/payroll and vacation request records, coached and trained staff, and ensured customer service standards through opening/closing and shift change duties.
Assistant Manager
Walmart
Jan 2019 - Aug 2022 (3 years 7 months)
Supported daily operations by arriving on schedule, serving customers as needed, and stocking products on shelves. Managed multiple tasks and adapted to different areas to maintain store effectiveness.
Education
Degrees, certifications, and relevant coursework
Denton High School
High School Diploma, General Studies
Earned a High School Diploma at Denton High School in May 2019.
Colorado Technical University
Some College, Computer Science
2020 -
Completed some college coursework in Computer Science at Colorado Technical University starting September 2020.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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