shvyambhav Dixit
@shvyambhavdixit
I’m a CLM specialist delivering Ironclad enablement, automation, and migrations that cut cycle times.
What I'm looking for
I’m a results-driven CLM professional with 5+ years of experience in end-to-end contract administration, system implementation, and user enablement. I lead adoption through training, documentation, and hands-on support for global stakeholder groups across NA, EMEA, and APAC.
At Cvent, I’ve served as the primary CLM platform resource and first point of contact for troubleshooting and issue resolution. I developed and delivered training on Ironclad CLM workflows and contract operations best practices, while creating user guides, playbooks, workflow instructions, and FAQs that strengthen self-service enablement.
I specialize in improving how contract work flows—by gathering feedback, translating it into process improvements, and driving change management. I led a full Salesforce-to-Ironclad CLM system migration, redesigning workflow configurations and improving contract processing efficiency by approximately 30%, and AI-driven workflow optimisations reduced average contract cycle time by approximately 25%.
I also build AI-enabled workflows that reduce manual effort and improve user experience, including AI agents on Glean for sales questionnaires, vendor questionnaires, and renewal checklists. Recognised at the Cvent Legal AI Hackathon for innovation in AI-enabled contract operations, and trusted to support audit- readiness and ECM governance with zero adverse findings for two consecutive years.
Experience
Work history, roles, and key accomplishments
CLM Support Specialist
Cvent
Dec 2024 - Present (1 year 6 months)
Serves as primary CLM platform resource for NA, EMEA, and APAC, handling user support, training, and documentation for Ironclad CLM and ECM governance workflows. Led Salesforce-to-Ironclad CLM migration, improving contract processing efficiency by ~30%, while AI-driven workflow optimizations reduced average contract cycle time by ~25%.
Senior Associate, Contract Ops
Cvent
Jun 2021 - Dec 2024 (3 years 6 months)
Validated 200+ contracts per quarter in Salesforce CRM, maintaining <2% discrepancy rate and ensuring data integrity for reporting. Drove contract-operations automation that reduced manual contract review time by 20%, and supported internal/external audits with zero adverse findings for two consecutive years.
Marketing & Sales Executive
DraftNCraft Legal Outsourcing
Apr 2019 - Apr 2020 (1 year)
Managed B2B client relationships supporting legal outsourcing engagements, including contract discussions and proposal development. Helped align client needs with outsourcing support to facilitate contract negotiations and engagement planning.
Education
Degrees, certifications, and relevant coursework
Kurukshetra University
Master of Business Administration, Marketing & International Business
Earned an MBA in Marketing & International Business from Kurukshetra University.
Kurukshetra University
Bachelor of Arts
Completed a Bachelor of Arts degree at Kurukshetra University.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
Skills
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