SLShuyu Lin
@shuyulin
Backend-focused software engineer with a product background, building scalable APIs, internal platforms, and AI-powered automation for SaaS products.
TaiwanWhat I'm looking for
Software engineer with a backend focus and a strong product background, experienced in building scalable APIs, internal platforms, and AI-powered automation for SaaS products. Transitioned from product management to engineering to directly solve operational and customer-facing bottlenecks through code. Brings a holistic perspective across product discovery, system design, and production delivery, with experience spanning microservices migration, real-time systems, and AI applications.
Experience
Work history, roles, and key accomplishments
Python Developer
Superinsight
Nov 2023 - Feb 2024 (3 months)
As a Python Developer, I automated processes using AWS Lambda to analyze sales meeting recordings, significantly reducing time spent on cross-functional meetings. Developed a customer feedback dashboard and automated content publishing to enhance marketing efforts.
Product Manager
Superinsight
Jun 2023 - Oct 2024 (1 year 4 months)
Managed product features by collaborating with development teams, authoring functional specifications, and integrating 3rd-party APIs. Enhanced product documentation and conducted competitive analysis to drive feature improvements.
Product Manager
HIGH5.AI
Jun 2021 - May 2023 (1 year 11 months)
Led product management efforts by integrating APIs and authoring functional specifications for chatbot solutions. Planned features based on customer feedback and conducted competitive analysis to refine product roadmaps.
Customer Success Project Manager
HIGH5.AI
Apr 2020 - Jun 2021 (1 year 2 months)
Designed tailored chatbot solutions by identifying customer pain points and executing over 30 projects. Provided post-implementation support and created innovative chatbot campaign templates.
Product / Project Coordinator
FlySheet Technologies
Oct 2018 - Feb 2020 (1 year 4 months)
Coordinated the implementation of a global SaaS library system, providing migration and configuration services. Successfully migrated systems for major universities and offered ongoing customer support.
Education
Degrees, certifications, and relevant coursework
National Taiwan Normal University
Master of Arts, Library & Information Science
2015 - 2017
Completed a Master's degree in Library & Information Science, focusing on research related to online music information-seeking behavior.
Tamkang University
Bachelor of Arts, Library & Information Science
2011 - 2015
Earned a Bachelor's degree in Library & Information Science, gaining foundational knowledge in information management and library systems.
Tech stack
Software and tools used professionally
Availability
Location
TaiwanAuthorized to work in
Social media
Job categories
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