SLShuyu Lin
@shuyulin
A junior developer with over six years of experience in product and project management.
TaiwanWhat I'm looking for
I'm a junior developer with over six years of experience in product and project management. My journey has allowed me to contribute significantly to internal projects, where I've automated workflows and improved cross-functional collaboration. This experience has not only enhanced my technical skills in Python, LLMs, Docker, and AWS but has also deepened my passion for solving real-world problems through programming.
At Superinsight, I leveraged Google Gemini to analyze sales meeting recordings, automating processes that led to an 80% reduction in time spent on cross-functional meetings. I developed a visualized customer feedback dashboard that empowered the sales team with data-driven insights. My role as a Product Manager involved defining product features and integrating third-party APIs, which expanded our product capabilities and market reach.
Previously, at HIGH5.AI, I integrated various APIs to enhance customer interactions and authored functional specifications for customized chatbot solutions. My experience as a Customer Success Project Manager allowed me to design tailored solutions and provide professional support, significantly reducing the learning curve for users. I am excited to continue leveraging my skills to drive impactful projects.
Experience
Work history, roles, and key accomplishments
Python Developer
Superinsight
Nov 2023 - Feb 2024 (3 months)
As a Python Developer, I automated processes using AWS Lambda to analyze sales meeting recordings, significantly reducing time spent on cross-functional meetings. Developed a customer feedback dashboard and automated content publishing to enhance marketing efforts.
Product Manager
Superinsight
Jun 2023 - Oct 2024 (1 year 4 months)
Managed product features by collaborating with development teams, authoring functional specifications, and integrating 3rd-party APIs. Enhanced product documentation and conducted competitive analysis to drive feature improvements.
Product Manager
HIGH5.AI
Jun 2021 - May 2023 (1 year 11 months)
Led product management efforts by integrating APIs and authoring functional specifications for chatbot solutions. Planned features based on customer feedback and conducted competitive analysis to refine product roadmaps.
Customer Success Project Manager
HIGH5.AI
Apr 2020 - Jun 2021 (1 year 2 months)
Designed tailored chatbot solutions by identifying customer pain points and executing over 30 projects. Provided post-implementation support and created innovative chatbot campaign templates.
Product / Project Coordinator
FlySheet Technologies
Oct 2018 - Feb 2020 (1 year 4 months)
Coordinated the implementation of a global SaaS library system, providing migration and configuration services. Successfully migrated systems for major universities and offered ongoing customer support.
Education
Degrees, certifications, and relevant coursework
National Taiwan Normal University
Master of Arts, Library & Information Science
2015 - 2017
Completed a Master's degree in Library & Information Science, focusing on research related to online music information-seeking behavior.
Tamkang University
Bachelor of Arts, Library & Information Science
2011 - 2015
Earned a Bachelor's degree in Library & Information Science, gaining foundational knowledge in information management and library systems.
Tech stack
Software and tools used professionally
Availability
Location
TaiwanAuthorized to work in
Social media
Job categories
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