Shukria Murtaza
@shukriamurtaza
Remote customer support professional transitioning from teaching, ready to answer customer questions by phone, email, or chat.
PakistanWhat I'm looking for
As a Biology Teacher at Chishtian Science School, I communicate subject information clearly, respond to learners’ questions, and adapt explanations to different learning needs.
My experience also includes providing academic guidance at Cambridge Science Academy. I’m seeking remote, part-time customer support work where I can assist customers by phone, email, or chat, and I’m ready to learn CRM and ticketing tools.
Experience
Work history, roles, and key accomplishments
Biology Teacher
Chishtian Science School
Communicates subject information clearly and responds to learners' questions in a helpful manner. Explains challenging concepts patiently and adapts communication to different learning needs.
Science Teacher / Academic Support
Cambridge Science Academy
Jan 2018 - Dec 2021 (3 years 11 months)
Provided academic guidance and answered students' questions. Explained instructions clearly and helped learners understand next steps.
Education
Degrees, certifications, and relevant coursework
The Islamia University of Bahawalpur
Bachelor of Science, Biotechnology
Pursued a Bachelor of Science in Biotechnology at The Islamia University of Bahawalpur, Pakistan.
Tech stack
Software and tools used professionally
Availability
Location
PakistanAuthorized to work in
Salary expectations
Job categories
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