At Constantinople, I designed and shipped field-level encryption for customer Xero OAuth tokens using AWS KMS, clearing Xero's security review and removing the bank-feed connection cap. I also led the migration of monthly statements for 500K+ customers across four banks to Temporal, addressing silently failing runs and workflow scaling limits.
At Amazon, I architected an analytics platform and self-service onboarding portal that reduced client onboarding time by about 60%. I also designed and built a GenAI support chatbot that reduced support queries by 45% and handled over 100,000 monthly interactions.
Across PocketPills, Microsoft, Cisco Systems, Sandvine, and LTI (Larsen & Toubro Infotech), I worked on automation, build and release infrastructure, and distributed systems. My work included leading an eight-person cross-functional team at PocketPills and optimizing Microsoft's monorepo clean build time by 45%.
