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Shubhank SharmaSS
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Shubhank Sharma

@shubhanksharma

Product design director at Gokwik who redesigned checkout for 500+ D2C brands, reducing cart abandonment by 15%.

India
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What I'm looking for

I want to leverage my 12+ years of product design and user experience expertise across fintech, commerce, edtech, and luxury retail to deliver user-centred solutions that drive business growth, reduce friction, and create measurable impact.

At Gokwik, I led the end-to-end redesign of Payment Gateway (Checkout) for 500+ D2C brands, reducing cart abandonment by 15% and increasing successful transactions by 20%. I also designed merchant dashboard and analytics UX, and built KwikDS, a scalable, themeable design system that reduced feature time-to-market by 40%.

Across fintech, commerce, edtech, and luxury retail, I've designed products including Solv, a B2B e-commerce marketplace for SMEs, and contributed to MoneyTap's app-based credit line. I bring 12+ years of product design and user experience expertise, and have managed and mentored a team of four designers.

Experience

Work history, roles, and key accomplishments

WG

Sr.UI-UX Designer

Wadhwani Group

Jun 2020 - Jan 2022 (1 year 7 months)

Designed and developed 3 platforms from scratch, owning research, wireframes, and UI specifications end to end. Conducted moderated usability testing and iterated on real usage data, increasing platform retention by 20%.

SB

Sr.UI-UX Designer

Standard Chartered Bank

May 2019 - May 2020 (1 year)

Designed and launched a B2B e-commerce marketplace (Solv) for SMEs, increasing sales by 15%. Improved user flows and interfaces, partnering with product and engineering teams.

MO

Sr.UI-UX Designer

MoneyTap

Jul 2018 - Jul 2019 (1 year)

Contributed to the design of India's first app-based credit line, redesigning onboarding and credit flows, boosting user retention by 25%. Enhanced KYC and credit-limit flows through user research and prototyping, improving conversion rates by 20%.

FO

Sr.UI-UX Designer

FoodPanda

May 2017 - Nov 2017 (6 months)

Designed a seamless food delivery app experience, increasing user engagement by 40%. Improved user satisfaction by 15% through optimised flows and UI design.

LB

Senior Designer

Leo Burnett

Oct 2015 - Apr 2017 (1 year 6 months)

Designed for major brands including Daawat, Thumsup, PayUmoney, Linen Club, Zara, Aviva, Hajmola, and DishTV, developing brand-consistent visual design guidelines across digital touchpoints.

FO

Senior Visualizer

FoxyMoron

Jan 2015 - Oct 2015 (9 months)

Created digital experiences for Viber, Red FM, and Muscle Blaze, driving user engagement across B2C and e-commerce contexts.

MT

UI/UX Designer

Moxka Technology

Jun 2012 - Dec 2014 (2 years 6 months)

Worked on multiple projects at Moxka, enhancing user experience through research, prototyping, and iterative testing.

Education

Degrees, certifications, and relevant coursework

PC

Picasso College

Bachelor's Degree, Fine Arts

Bachelor's Degree in Fine Arts from Picasso College, India.

Centennial College logoCC

Centennial College

Foundation, Art and Design

Foundation in Art and Design from Centennial College, Canada.

IIT Delhi logoID

IIT Delhi

Program, Design Thinking for User Experience

Program in Design Thinking for User Experience from IIT Delhi.

Google logoGO

Google

Specialization, UI/UX Design

UI/UX Design Specialization from Google.

Interaction Design Foundation logoIF

Interaction Design Foundation

Fundamentals, UX Design

UX Design Fundamentals from Interaction Design Foundation.

DesignerUp logoDE

DesignerUp

Certificate, Product Design

Product Design from DesignerUp.

Tech stack

Software and tools used professionally

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