
Shubhank Sharma
@shubhanksharma
Product design director at Gokwik who redesigned checkout for 500+ D2C brands, reducing cart abandonment by 15%.
What I'm looking for
At Gokwik, I led the end-to-end redesign of Payment Gateway (Checkout) for 500+ D2C brands, reducing cart abandonment by 15% and increasing successful transactions by 20%. I also designed merchant dashboard and analytics UX, and built KwikDS, a scalable, themeable design system that reduced feature time-to-market by 40%.
Across fintech, commerce, edtech, and luxury retail, I've designed products including Solv, a B2B e-commerce marketplace for SMEs, and contributed to MoneyTap's app-based credit line. I bring 12+ years of product design and user experience expertise, and have managed and mentored a team of four designers.
Experience
Work history, roles, and key accomplishments
Director of Design
Gokwik
Feb 2023 - Present (3 years 9 months)
Led end-to-end redesign of Payment Gateway (Checkout) for 500+ D2C brands, reducing cart abandonment by 15% and increasing successful transactions by 20%. Designed merchant dashboard and analytics UX, improving reporting efficiency by 25%.
Senior UX Designer
Melorra
Feb 2022 - Feb 2023 (1 year)
Designed B2B luxury e-commerce solutions, boosting satisfaction by 30%. Streamlined search/navigation flows, improving retention by 20%.
Sr.UI-UX Designer
Wadhwani Group
Jun 2020 - Jan 2022 (1 year 7 months)
Designed and developed 3 platforms from scratch, owning research, wireframes, and UI specifications end to end. Conducted moderated usability testing and iterated on real usage data, increasing platform retention by 20%.
Sr.UI-UX Designer
Standard Chartered Bank
May 2019 - May 2020 (1 year)
Designed and launched a B2B e-commerce marketplace (Solv) for SMEs, increasing sales by 15%. Improved user flows and interfaces, partnering with product and engineering teams.
Sr.UI-UX Designer
MoneyTap
Jul 2018 - Jul 2019 (1 year)
Contributed to the design of India's first app-based credit line, redesigning onboarding and credit flows, boosting user retention by 25%. Enhanced KYC and credit-limit flows through user research and prototyping, improving conversion rates by 20%.
Sr.UI-UX Designer
FoodPanda
May 2017 - Nov 2017 (6 months)
Designed a seamless food delivery app experience, increasing user engagement by 40%. Improved user satisfaction by 15% through optimised flows and UI design.
Senior Designer
Leo Burnett
Oct 2015 - Apr 2017 (1 year 6 months)
Designed for major brands including Daawat, Thumsup, PayUmoney, Linen Club, Zara, Aviva, Hajmola, and DishTV, developing brand-consistent visual design guidelines across digital touchpoints.
Senior Visualizer
FoxyMoron
Jan 2015 - Oct 2015 (9 months)
Created digital experiences for Viber, Red FM, and Muscle Blaze, driving user engagement across B2C and e-commerce contexts.
UI/UX Designer
Moxka Technology
Jun 2012 - Dec 2014 (2 years 6 months)
Worked on multiple projects at Moxka, enhancing user experience through research, prototyping, and iterative testing.
Education
Degrees, certifications, and relevant coursework
Picasso College
Bachelor's Degree, Fine Arts
Bachelor's Degree in Fine Arts from Picasso College, India.
Centennial College
Foundation, Art and Design
Foundation in Art and Design from Centennial College, Canada.
IIT Delhi
Program, Design Thinking for User Experience
Program in Design Thinking for User Experience from IIT Delhi.
Specialization, UI/UX Design
UI/UX Design Specialization from Google.
Interaction Design Foundation
Fundamentals, UX Design
UX Design Fundamentals from Interaction Design Foundation.
DesignerUp
Certificate, Product Design
Product Design from DesignerUp.
Availability
Location
Authorized to work in
Salary expectations
Job categories
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