Open to opportunities

Kushagra Tripathi

@kushagratripathi

Message

I am a senior UX designer driving measurable product and business outcomes.

India

Message

What I'm looking for

I seek a product-focused role leading UX strategy to design scalable, human-centered (preferably fintech/payments) experiences, collaborate tightly with product and engineering, and measure impact through analytics and experiments.

I am a senior UX and product designer who blends deep user research, data and design to ship end-to-end solutions that move business metrics—examples include a 27% reduction in KYC abandonment, 4.3M UPI Lite adopters, and 62% lower campaign costs. I partner closely with product and engineering to prioritize work using ROI-of-UX models and analytics.

I build design systems, motion guidelines and optimized micro-interactions to accelerate delivery and raise task-completion confidence. I am expert in Figma, quantitative funnel analytics (Amplitude, GA4, Quantum Metrics) and agile collaboration, and I seek to craft scalable, human-centered products.

Experience

Work history, roles, and key accomplishments

Current

Interaction Designer

Current

Western Union

Jan 2024 - Present (2 years 5 months)

Re-architected India KYC flow integrating Signzy APIs and pre-validation, reducing identity-verification drop-offs 27% and saving INR 1.8 Cr/year in ops costs; boosted send-money funnel conversion 18% and optimized 50+ micro-interactions, raising task-completion confidence 22%.

Interaction Design Design Systems Micro Interaction API Integration Figma Amplitude Quantitative Research

Senior UX Designer

Paytm

Sep 2022 - Jan 2024 (1 year 4 months)

Led UX for Paytm UPI Lite reaching 4.3M users and 10M transactions within six months; designed an HRMS used by 18K+ employees and redesigned Campaign Manager to cut partner media spend 62% while increasing CTR 11%.

UX Payments Dashboard Design Analytics Design Systems Figma Stakeholder Management

Product Designer

AdmitKard

Apr 2021 - Sep 2022 (1 year 5 months)

Partnered with 20+ stakeholders to ship admissions CRM modules for 200+ internal users and executed full UX process across 10+ projects, reducing counsellor task time by 35%.

Product Design UX Research Information Architecture Prototyping Figma Usability Testing

Co-Founder & Designer

MrRoom

Oct 2018 - Oct 2020 (2 years)

Co-founded a PropTech startup, surveying 500+ students and onboarding 80 hostels to raise MAU by 40%; established operations playbooks covering lead gen, CRM, and partner success.

Product Design User Research Operations Growth CRM Prototyping Onboarding

UX Design Intern

ThumbStack Technologies

May 2020 - Aug 2020 (3 months)

Conceptualized a QR-based restaurant ordering flow with usability tests showing 43% faster table turnover versus the existing process, accelerating service efficiency.

Interaction Design Prototyping Usability Testing Figma UX Research QR Interfaces

Education

Degrees, certifications, and relevant coursework

University Institute of Engineering & Technology, CSJM University, Kanpur

Bachelor of Technology, Computer Science & Engineering

2017 - 2021

Bachelor of Technology in Computer Science & Engineering from University Institute of Engineering & Technology, CSJM University, Kanpur (May 2017–June 2021).