shubhankar mittalSM
Open to opportunities

shubhankar mittal

@shubhankarmittal

AI Product Manager & LLM Engineer with 9 years of experience.

India
Message

What I'm looking for

I am looking for a role that fosters innovation and collaboration, where I can leverage my expertise in AI and ML to drive impactful solutions while continuing to grow my leadership skills.

I am an AI Product Manager and Senior LLM Engineer with 9 years of experience in developing Generative AI and Machine Learning solutions across the BFSI and fintech sectors. My expertise lies in leveraging advanced technologies such as Python, LangChain, and FastAPI to create scalable systems that align with business goals, enhance customer engagement, and drive automation.

Throughout my career, I have successfully led projects that have significantly improved operational efficiency and customer satisfaction. At Accenture, I spearheaded the productization of GenAI for BFSI clients, impacting over 20,000 users. My work on intelligent email automation and personal finance management has resulted in substantial reductions in response times and increased user engagement. I am passionate about mentoring and upskilling teams, having trained over 100 professionals in Python, which has led to significant cost savings and efficiency gains.

Experience

Work history, roles, and key accomplishments

AC
Current

AI Decision Science Manager

Accenture Strategy & Consulting

Dec 2023 - Present (1 year 6 months)

Leading GenAI productization for BFSI clients, impacting over 20K users. Developed intelligent email advisor and GenAI-powered personal finance manager, enhancing customer engagement and operational efficiency.

KL

Deputy Manager, Consumer Bank

Kotak Mahindra Bank Ltd.

Jun 2017 - Jun 2018 (11 months)

Implemented churn-reduction models and cross-sell analytics, significantly improving customer retention and sales performance.

Education

Degrees, certifications, and relevant coursework

Indian Institute of Information Technology logoIT

Indian Institute of Information Technology

Post Graduate Program, Software Engineering

2019 - 2020

Praxis Business School logoPS

Praxis Business School

Post Graduate Program, Data Science & Business Analytics

2016 - 2017

Graphic Era University logoGU

Graphic Era University

Bachelor of Engineering, Electronics

2011 - 2015

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