shubhankar mittal
@shubhankarmittal
AI Product Manager & LLM Engineer with 9 years of experience.
What I'm looking for
I am an AI Product Manager and Senior LLM Engineer with 9 years of experience in developing Generative AI and Machine Learning solutions across the BFSI and fintech sectors. My expertise lies in leveraging advanced technologies such as Python, LangChain, and FastAPI to create scalable systems that align with business goals, enhance customer engagement, and drive automation.
Throughout my career, I have successfully led projects that have significantly improved operational efficiency and customer satisfaction. At Accenture, I spearheaded the productization of GenAI for BFSI clients, impacting over 20,000 users. My work on intelligent email automation and personal finance management has resulted in substantial reductions in response times and increased user engagement. I am passionate about mentoring and upskilling teams, having trained over 100 professionals in Python, which has led to significant cost savings and efficiency gains.
Experience
Work history, roles, and key accomplishments
AI Decision Science Manager
Accenture Strategy & Consulting
Dec 2023 - Present (1 year 6 months)
Leading GenAI productization for BFSI clients, impacting over 20K users. Developed intelligent email advisor and GenAI-powered personal finance manager, enhancing customer engagement and operational efficiency.
Manager, Strategy Risk & Transactions
Deloitte
Jul 2022 - Oct 2023 (1 year 3 months)
Spearheaded a Python-based risk mitigation platform, saving over $2M annually. Led segmentation and campaign optimization for retail banking, enhancing revenue growth and operational efficiency.
Deputy Manager, Deloitte Consulting
Deloitte
Aug 2020 - Jul 2022 (1 year 11 months)
Improved forecast accuracy for UK insurers and collaborated on carbon metrics analysis for Green Mortgages, enhancing sustainable lending practices.
Senior Data Scientist
UBS Investment Bank
Sep 2018 - Jul 2020 (1 year 10 months)
Operationalized a compliance nudging engine, reducing conduct risks and enhancing efficiency. Mentored colleagues in Python automation, significantly increasing productivity.
Deputy Manager, Consumer Bank
Kotak Mahindra Bank Ltd.
Jun 2017 - Jun 2018 (11 months)
Implemented churn-reduction models and cross-sell analytics, significantly improving customer retention and sales performance.
Education
Degrees, certifications, and relevant coursework
Indian Institute of Information Technology
Post Graduate Program, Software Engineering
2019 - 2020
Praxis Business School
Post Graduate Program, Data Science & Business Analytics
2016 - 2017
Graphic Era University
Bachelor of Engineering, Electronics
2011 - 2015
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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