Shubham Shende
@shubhamshende
Business Analyst blending intelligent automation and process transformation to deliver measurable digital outcomes.
IndiaWhat I'm looking for
I’m a results-driven Business Analyst and PMP-certified Project Manager with 2 years of experience translating complex business needs into BRDs, FRDs, user stories, and process maps that reduce rework and clarify development delivery. I specialize in requirement gathering, process analysis, stakeholder alignment, and KPI-driven decision-making across HR, banking, finance, supply chain, and IT operations.
I’ve delivered automation and digital transformation outcomes by bridging business and technology teams—mapping end-to-end journeys with BPMN 2.0, performing gap and root cause analysis, and coordinating UAT and validation. From reducing employee onboarding manual touchpoints by ~40% and improving loan decision turnaround time by 20% to automating SAP reporting workflows and achieving zero missed compliance notices with Automation Anywhere A360, I bring a continuous-improvement mindset grounded in Lean Six Sigma Yellow Belt.
Experience
Work history, roles, and key accomplishments
Business Analyst
CoachX
Mar 2025 - Dec 2025 (9 months)
Led HR, banking, and IT process transformation by translating requirements into BRD/FRD artifacts and Agile-ready user stories, reducing requirement ambiguity by defining 25+ user stories in JIRA. Delivered process improvements including ~40% fewer onboarding manual touchpoints and ~20% faster loan decision turnaround via BPMN-driven mapping and SQL-based trend analysis.
RPA Developer / Technical Analyst
Welspun Global Services
Jun 2022 - Mar 2023 (9 months)
Delivered intelligent automation solutions by analyzing manual finance and supply-chain workflows and implementing RPA bots to improve accuracy, compliance, and reporting efficiency. Achieved 35% fewer vendor payment data entry errors, reduced reporting lag by 70% with Power BI dashboards, automated compliance monitoring to reach zero missed notices, and cut purchase order follow-ups by 40%.
Education
Degrees, certifications, and relevant coursework
Yashwantrao Chavan Maharashtra Open University
Master of Business Administration (MBA), Marketing
2021 - 2024
Completed an MBA in Marketing at Yashwantrao Chavan Maharashtra Open University from 2021 to 2024.
RKDF Institute of Science and Technology
Bachelor of Technology (B.Tech), Electrical Engineering
2016 - 2020
Earned a B.Tech in Electrical Engineering from RKDF Institute of Science and Technology between 2016 and 2020.
Symbiosis Skills and Professional University, Pune
PGDM, Robotics Process Automation
2021 -
Completed a PGDM in Robotics Process Automation in 2021 at Symbiosis Skills and Professional University, Pune.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Social media
Job categories
Skills
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