shubham Sapkal

Designed and implemented robust, scalable, and efficient software architectures for complex systems, ensuring seamless integration across diverse platforms and technologies. Led cross-functional teams by providing technical guidance, mentorship, and fostering collaboration to drive successful project delivery and achieve high-quality outcomes.

Implemented and customized Agentforce Agent for EdTech, Retail, and Manufacturing organizations. Proven expertise in Batch Apex, Apex Triggers, Apex REST API integration, SOQL, Lightning Web Components, Lightning Components, Visualforce, and automation tools like flows.

Led a Custom Service Cloud App Modernization project. Handled an operations team from multiple geographies right from discovery till project delivery along with leading a team of developers.

Delivered a complete Student Portal built on Experience Cloud using Apex and LWC with integration with LMS that improved student engagement. Developed a Salesforce managed package for managing complete university activities like student onboarding and curriculum management.

Worked majorly on Apex, Hubspot integration for leads, and custom solution for lead distribution. Worked on CPQ, quotation templates, and approval processes.

Implemented CTI Telephony integration with Service Cloud and web-to-case functionality. Implemented REST API integration with clients' websites.

Migrated from managed package financial services cloud to core Financial services cloud. Configured and harmonised managed package household to core FSC households, ARC, Financial Summary rollup, and record rollups.

Completed the Post Graduate Diploma in Advanced Computing (PG-DAC) program. This program provided in-depth knowledge and practical skills in advanced computing concepts.

Pursued a Bachelor of Engineering degree, focusing on core engineering principles. Gained foundational knowledge and practical experience in various engineering disciplines.