Shubham Anand
@shubhamanand1501
Results-oriented SRE and Cloud Engineer with 5 years of experience in the FinTech, SaaS and Salesforce Commerce Cloud.
What I'm looking for
I am a results-oriented SRE and Cloud Engineer with five years of experience across FinTech, SaaS, and Salesforce Commerce Cloud, currently pursuing an M.Tech in Cloud Computing at BITS Pilani. I specialize in platform health monitoring, automated alerting, and system design fundamentals to ensure highly available services.
At Salesforce India I orchestrated proactive monitoring to maintain 99.9% system availability and led a case auditing initiative that raised Case Quality Score from 67% to over 90% year-over-year. I integrate observability tools and collaborate with engineering teams to prioritize fixes and produce operational runbooks that improve fault tolerance.
I have engineered scalable APIs, automated critical financial workflows to reduce manual processing by 40%, and managed secure third-party integrations. I bring strong scripting (Python, Bash), cloud (AWS), containerization (Docker, Kubernetes), IaC (Terraform, Ansible), and monitoring expertise to build reliable, scalable production platforms.
Experience
Work history, roles, and key accomplishments
Orchestrated proactive monitoring for Salesforce Commerce Cloud services to ensure 99.9% availability and integrated Splunk/Log Center to accelerate anomaly detection; led a case-auditing initiative that raised Case Quality Score from 67% to over 90% YoY.
Software Development Engineer
DMI Finance Pvt Ltd
Jul 2021 - Apr 2023 (1 year 9 months)
Engineered Apex-based RESTful APIs and automated financial workflows (Payments, KYC) reducing manual processing time by 40% and improved application performance by optimizing SOQL and legacy code.
Application Specialist
EWAC Alloys Limited
Jan 2021 - Jul 2021 (6 months)
Managed Salesforce-based customer database operations to ensure data accuracy for sales forecasting and coordinated supply chain logistics and stock maintenance across sectors.
Education
Degrees, certifications, and relevant coursework
Birla Institute of Technology and Science, Pilani
Master of Technology, Cloud Computing
2025 -
Pursuing an M.Tech in Cloud Computing with coursework in networking, big data, DevOps, security, infrastructure, and distributed computing.
National Institute of Technology Jamshedpur
Bachelor of Technology, Engineering
2016 - 2020
Completed a Bachelor of Technology program with foundational coursework supporting engineering and computing disciplines.
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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