Shruti Bajpai
@shrutibajpai
I am a customer support and website manager specializing in SEO, product listings, and exceptional client service.
What I'm looking for
I am a customer support and website management professional with four years of experience delivering high-quality service, resolving queries, and optimizing websites for improved user experience.
At Best Use Auto Parts, I delivered prompt and personalized customer solutions that promoted satisfaction and repeat business while managing and updating product listings to improve navigation and conversions.
I apply SEO best practices and keyword research to enhance search rankings and drive traffic, and I maintain accurate records of orders and customer communications with strong attention to detail and time management.
I hold a B.E. in Computer Science Engineering and am available for full-time remote work across global time zones, with reliable internet and a dedicated home office setup.
Experience
Work history, roles, and key accomplishments
Customer Support & Website Manager
Best Use Auto Parts
Nov 2020 - Nov 2024 (4 years)
Managed customer support and website product listings for an auto parts e-commerce site, improving navigation and user experience. Applied SEO best practices and maintained accurate order and communication records to support operational efficiency.
Education
Degrees, certifications, and relevant coursework
Dr. Ambedkar Institute of Technology
Bachelor of Engineering, Computer Science Engineering
Completed Bachelor of Engineering in Computer Science Engineering at Dr. Ambedkar Institute of Technology in Bangalore, graduating in 2019.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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