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Shristi TomarST
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Shristi Tomar

@shristitomar

Customer Success Manager at Shopflo by Pine Labs, growing merchant accounts and recovering ₹6.8L+ in monthly revenue leakage.

India
Message

At Shopflo by Pine Labs, I work with D2C brands on revenue, conversion, and retention opportunities. I advise founders through funnel analysis and Shopify storefront audits, and delivered account growth through insight-led upselling.

I built a Claude-powered churn-risk automation integrating HubSpot with a tracker, retaining at-risk accounts. I also analyze Google and Meta Ads performance and help merchants optimize discount strategy and cart merchandising.

At Sentisum, I designed and implemented a GenAI sentiment analysis solution that improved team efficiency. Earlier, at Oracle Solution Services (India) Private Limited, I designed custom reports and automated report-generation workflows; as a Business Analyst Intern at SprigHub, I worked on marketing data accuracy and dashboard UI mockups.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

McKinsey & Company logoMC

McKinsey & Company

McKinsey Forward Program, Business

2025 - 2025

Completed the McKinsey Forward Program in 2025.

Google logoGO

Google

Introduction to Generative AI, Artificial Intelligence

2024 - 2024

Completed Introduction to Generative AI certification in 2024.

Google logoGO

Google

Generative AI Fundamentals, Artificial Intelligence

2024 - 2024

Completed Generative AI Fundamentals and Introduction to Generative AI certifications in 2024.

Oracle logoOR

Oracle

Oracle Certified Foundations Associate, Information Technology

2023 - 2023

Earned the Oracle Certified Foundations Associate certification in 2023.

Oracle logoOR

Oracle

Oracle Global Human Resources Cloud 2022 Certified Implementation Professional, Human Resources

2022 - 2022

Earned the Oracle Global Human Resources Cloud 2022 Certified Implementation Professional certification.

Dayananda Sagar College of Engineering logoDE

Dayananda Sagar College of Engineering

Bachelor of Engineering, Electronics and Communications

2018 - 2022

Grade: 8.57/10

Pursued a Bachelor of Engineering in Electronics and Communications, achieving a CGPA of 8.57/10.

Google logoGO

Google

Google Analytics for Beginners, Web Analytics

2021 - 2021

Completed the Google Analytics for Beginners certification in 2021.

Google logoGO

Google

Fundamentals of Digital Marketing, Digital Marketing

2021 - 2021

Completed the Fundamentals of Digital Marketing certification in 2021.

HS

Holy Cross School

Class XII (ISC), General Studies

2015 - 2017

Grade: 94.75%

Completed Class XII (ISC) with 94.75% and Class X (ICSE) with 95.20%.

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