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Shrishti Joshi

@shrishtijoshi

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Engineering management professional driving data-informed product and process delivery.

United States

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What I'm looking for

I seek a data-driven role leading cross-functional teams to deliver product and process improvements, with strong emphasis on Agile delivery, compliance, and measurable operational impact.

I am an engineering management professional with a strong foundation in product development, project management, and digital transformation, currently completing a Master of Engineering in Engineering Management at the University of Colorado Boulder.

My background combines hands-on software engineering experience—building backend systems, RESTful APIs, and SQL databases—with project leadership in regulated environments, where I managed audit readiness, compliance documentation, and Agile delivery for enterprise clients.

In recent roles I led CRM workflow automation, KPI/dashboard design, and SQL-based analytics, improving operational efficiencies (40%), reporting accuracy (25%), and delivery speed (30%) while maintaining high stakeholder satisfaction.

I hold certifications including CSM, CAPM, Google Project Management, and AWS Cloud Practitioner, and I seek roles that let me apply data-driven decision making, process optimization, and cross-functional leadership to deliver measurable business outcomes.

Experience

Work history, roles, and key accomplishments

Current

Project Management Intern

Current

VoiceBoticsAI

Jun 2025 - Present (7 months)

Led CRM workflow automation and compliance tracking to streamline client onboarding and multichannel processes, improving operational efficiency by 40% and strengthening governance consistency.

GoHighLevel SQL Smartsheet Confluence Agile Project Management SOPs

Current

Course Facilitator

Current

University of Colorado Boulder

May 2025 - Present (8 months)

Managed operations for 18+ graduate courses using Salesforce CRM, resolving 300+ student cases and sustaining a 98% satisfaction rate while automating reports and dashboards to improve academic support efficiency by 30%.

Salesforce CRM Smartsheet SQL Excel Macros Process Mapping Student Support

Senior Software Engineer

HCL Technologies

Sep 2021 - Dec 2023 (2 years 3 months)

Engineered backend systems, RESTful APIs, and SQL databases for a global banking client managing $10M+ daily transactions; redesigned SQL logic to improve system performance by 35% and reduced audit findings by 20%.

Java Spring Boot REST APIs SQL Performance Optimization Jira Audit & Compliance Agile

Education

Degrees, certifications, and relevant coursework

University of Colorado Boulder

Master of Engineering, Engineering Management

2024 - 2025

Grade: 4.0

Master of Engineering in Engineering Management focusing on product development, project management, supply chain, digital transformation, and systems engineering with a 4.0 GPA.

Ramaiah Institute of Technology

Bachelor of Engineering, Electronics and Instrumentation Engineering

2017 - 2021

Grade: 3.4

Bachelor of Engineering in Electronics and Instrumentation Engineering covering VLSI design, microcontrollers (8051), signal processing, embedded systems, and C/C++ with a 3.4 GPA.